SIL Team Leader: Lead Frontline Care & Compliance

My Guardian - Aged & Disability Care; Inner West; On-site; AUD 80,000 - 110,000; Full time

Job summary

My Guardian - Aged & Disability Care is seeking a dynamic SIL Team Leader to bridge compliance with heart-led frontline care. You will oversee day-to-day operations across SIL environments, mentor staff, and ensure clients thrive in safe, supportive homes.

You’ll lead rosters, support plans, NDIS planning, and collaborate with families and health professionals. A Cert III or IV in Disability or related field and a valid NSW Driver’s Licence are desirable.

Qualifications

• Proven leadership experience within the disability, community, or SIL sector.
• Understanding of person-centred care, NDIS frameworks, and compliance.
• Willingness to work flexible hours including on-call, evenings, and weekends.
• Excellent communication and incident management skills.

Responsibilities

• Lead & Mentor: Coach, mentor, and inspire frontline support staff to drive high performance and accountability.
• Elevate Client Care: Oversee daily operations, developing and reviewing person-centred support plans that align with client goals.
• Hands-on Support: Deliver high-quality personal care, domestic assistance, and social support alongside your team when needed.
• Master the Operations: Manage rosters, leave coverage, and recruitment needs in lockstep with our HR and Scheduling teams.
• Advocate & Connect: Guide clients through NDIS planning and reviews, while building relationships with families and allied health professionals.
• Safety & Compliance: Ensure all homes are safe, welcoming, and 100% compliant with NDIS practice standards and incident reporting.

Skills

Leadership experience

NDIS frameworks

Compliance

Communication skills

Incident management

Education

Cert III or IV in Disability or related field

Job description

My Guardian - Aged & Disability Care is seeking a dynamic SIL Team Leader to bridge compliance with heart-led frontline care. You will oversee day-to-day operations across SIL environments, mentor staff, and ensure clients thrive in safe, supportive homes.

You’ll lead rosters, support plans, NDIS planning, and collaborate with families and health professionals. A Cert III or IV in Disability or related field and a valid NSW Driver’s Licence are desirable.