Lead AV & Unified Communications Specialist

Everi Pty; Sydney; On-site; AUD 115,000 - 129,000; Full time

Job summary

Cognizant is seeking an AV/UC specialist in Sydney to support enterprise meeting environments. You will manage advanced AV/UC systems, coordinate executive events, and ensure seamless hybrid meeting experiences across locations.

Responsibilities include monitoring, incident response, vendor liaison, and ITIL-aligned service delivery. Strong technical and communication skills required; after-hours support may be needed.

Qualifications

• 2–5+ years of experience in enterprise AV/UC environments.
• Hands-on experience with MTR, Cisco Webex Room Devices, and Zoom Rooms.
• Strong knowledge of SIP, H.323, VoIP, WebRTC, and hybrid meeting technologies.

Responsibilities

• Provide white-glove AV support for executive meetings, board reviews, and global town halls.
• Lead AV operations for onsite, remote, and hybrid events across multiple locations.
• Conduct risk assessments, contingency planning, and command-center coordination.
• Support live streaming, webcasts, recordings, telepresence sessions, and rapid incident resolution.

Skills

AV troubleshooting

MTR experience

Webex/Zoom Rooms

Enterprise networking

ITIL/ServiceNow

On-site event support

Tools

Crestron

Extron

Q-SYS

Biamp

Shure

Sennheiser

Logitech

Job description

Cognizant is seeking an AV/UC specialist in Sydney to support enterprise meeting environments. You will manage advanced AV/UC systems, coordinate executive events, and ensure seamless hybrid meeting experiences across locations.

Responsibilities include monitoring, incident response, vendor liaison, and ITIL-aligned service delivery. Strong technical and communication skills required; after-hours support may be needed.