L&D Coordinator

FutureYou; Liverpool City Council; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

FutureYou is seeking a Learning & Development Coordinator in a Permanent, Full-time hybrid role within the People & Culture team in NSW. The role covers administration, delivery, and enhancement of learning, employee experience and wellbeing initiatives across the organisation.

You will coordinate end-to-end learning programs, liaising with internal teams, facilitators and external providers to ensure smooth delivery and positive participant experiences.

Qualifications

• Experience in administration, customer service, learning coordination or a similar support environment.
• Demonstrated experience coordinating training, events or programs.
• Excellent organisational and time-management skills with strong attention to detail.
• Confident communication skills with diverse stakeholders.
• Willingness to learn LMS and emerging technologies.
• Collaborative mindset and commitment to continuous improvement.

Responsibilities

• Coordinating training schedules, venues, virtual sessions, materials, catering and communications.
• Maintaining the organisation-wide learning calendar.
• Supporting learning, employee experience, wellbeing and study assistance initiatives.
• Administering the LMS, including enrolments, attendance and compliance records.
• Preparing regular and ad hoc reports, dashboards and insights.
• Managing the L&D inbox and stakeholder enquiries.
• Processing invoices, purchase orders and PD requests.
• Coordinating conference bookings and study assistance applications.
• Building resources and templates and supporting data analysis.

Skills

Organisational skills

Time-management

Stakeholder engagement

Communication

Teamwork

Problem solving

Adaptability

Tools

LMS

Microsoft Office 365

Job description

• Learning & Development Coordinator
• Permanent | Full-time | Hybrid

Are you an organised and people-focused coordinator who enjoys creating smooth, engaging learning experiences?

An exciting opportunity is available with a leading community-focused organisation for an experienced Learning & Development Coordinator to join its People & Culture team.

This is a hands-on coordination role supporting the delivery of learning, development, employee experience and wellbeing initiatives across the organisation.

You will work closely with internal stakeholders, leaders, employees, facilitators and external training providers to ensure learning programs are well planned, efficiently delivered and provide a positive experience for participants.

About the role

You will play a key role in coordinating the end-to-end administration and delivery of learning programs, including:

• Coordinating training schedules, venues, virtual sessions, materials, catering and communications.
• Maintaining the organisation-wide learning calendar.
• Supporting learning, employee experience, wellbeing and study assistance initiatives.
• Administering the Learning Management System (LMS), including enrolments, attendance, completions and compliance records.
• Preparing regular and ad hoc reports, dashboards and learning insights.
• Managing the L&D inbox and responding to learner and stakeholder enquiries.
• Processing invoices, purchase orders, expenses and professional development requests.
• Coordinating conference bookings and study assistance applications.
• Supporting data analysis, process improvement and the development of learning resources and templates.
• Building effective relationships with internal teams, leaders, facilitators and external providers.
• Contributing to a positive, inclusive and values-led workplace culture.

About you

You will be a highly organised and proactive coordinator who enjoys working with people and making things happen behind the scenes.

You will bring:

• Experience in administration, customer service, learning coordination or a similar support environment.
• Demonstrated experience coordinating training, events, activities or programs.
• Excellent organisational and time-management skills with strong attention to detail.
• Confident communication skills and the ability to engage with diverse stakeholders.
• Strong Microsoft Office 365 capability and confidence using digital systems.
• The ability and willingness to learn Learning Management Systems and emerging technologies.
• A professional, responsive and customer-focused approach.
• An interest in contemporary learning and development practices.
• A collaborative mindset and commitment to continuous improvement.

Why join?

This is an opportunity to join a purpose-driven organisation where your work directly contributes to building capability, supporting employees and creating positive outcomes for the community.

You will be part of a collaborative People & Culture environment that values empowerment, trust, honesty, inclusion and creativity, with a strong focus on learning, growth and wellbeing.

The role offers a hybrid working arrangement, with a minimum of three days per week in the office.