Knowledge Officer: Change & SAP HR Systems

Australian Taxation Office

Parramatta

On-site

AUD 90,000 - 120,000

Full time

5 days ago
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Job summary

Australian Taxation Office is seeking Knowledge Officers to support Change and Release Management and SAP HR systems. You will coordinate testing, advise on payroll and leave processes, and collaborate with business users and IT teams to ensure compliant, timely delivery.

Strong communication and leadership are valued for effective stakeholder engagement across multiple locations. The roles may focus on corporate systems, including SAP and ServiceNow, with responsibilities spanning system

Qualifications

  • Experience in change and release management for corporate systems, coordinating testing activities and reporting.
  • Experience with payroll, superannuation and leave administration and compliance requirements.
  • Builds and maintains effective stakeholder relationships across business and IT teams.
  • Excellent written and verbal communication skills, able to tailor messaging to diverse audiences.

Responsibilities

  • Coordinate testing activities for system releases and track progress.
  • Provide specialist SAP HR administration across payroll, superannuation and leave processes.
  • Collaborate with stakeholders to deliver accurate, compliant outcomes and process improvements.
  • Offer technical advice and support to business users and IT teams on changes and releases.
  • Lead or support testing efforts using SAP Solution Manager or similar tools.

Skills

Change management
Release management
Stakeholder management
Test management
Communication
Leadership

Tools

SAP Solution Manager
ServiceNow

Job description

Australian Taxation Office is seeking Knowledge Officers to support Change and Release Management and SAP HR systems. You will coordinate testing, advise on payroll and leave processes, and collaborate with business users and IT teams to ensure compliant, timely delivery.

Strong communication and leadership are valued for effective stakeholder engagement across multiple locations. The roles may focus on corporate systems, including SAP and ServiceNow, with responsibilities spanning system

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