Key Account Manager – Waste & Sustainability Growth

Cleanaway Waste Management; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Attractive salary package

Career development opportunities

Paid parental leave

Annual employee share plan

Novated leasing

Flu vaccinations

EAP access

Discounts on private health insurance

Company discounts

Job summary

Cleanaway Waste Management is seeking an experienced Key Account Manager to drive retention, strengthen long-term partnerships, and optimise commercial outcomes across a portfolio of strategic accounts in Queensland and the Northern Territory.

You will lead contract renewals, develop pricing strategies, and deliver integrated cross-service solutions while travelling as needed. The role is based in Brisbane within a growing, collaborative team focused on results and excellence in customer service.

Qualifications

• You are an experienced Key Account Manager with ability to manage complex B2B portfolios.
• Strong negotiation, relationship management and influencing capability.
• Demonstrated commercial and financial acumen.
• Consultative farmer style approach focused on retention and growth.
• Strong stakeholder management across internal and external groups.

Responsibilities

• Manage a portfolio of key accounts across total waste management services.
• Deliver retention, renewals and revenue growth against portfolio targets.
• Develop and execute account plans to maximise revenue, margin and share of wallet.
• Lead contract renewals, pricing strategies and commercial negotiations.
• Prepare and manage quotes, tenders and proposals.
• Identify and deliver cross-sell opportunities across service lines.
• Collaborate with internal teams to deliver a unified customer proposition.
• Maintain accurate CRM, pipeline and forecasting data using tools including Power BI and Salesforce.

Skills

Negotiation

Relationship management

Influencing

Tools

Power BI

Salesforce

Job description

Cleanaway Waste Management is seeking an experienced Key Account Manager to drive retention, strengthen long-term partnerships, and optimise commercial outcomes across a portfolio of strategic accounts in Queensland and the Northern Territory.

You will lead contract renewals, develop pricing strategies, and deliver integrated cross-service solutions while travelling as needed. The role is based in Brisbane within a growing, collaborative team focused on results and excellence in customer service.