Key Account Manager - Automotive Logistics (Hybrid)

Cevalogistics; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work options

Employee wellbeing programs

Career development & study assistance

Financial & family benefits

Job summary

CEVA Logistics in Melbourne is seeking a seasoned Key Account Manager for our Finished Vehicle Logistics site in Truganina, VIC. You will own a strategic customer account, driving retention, profitability and strong relationships with internal teams and the customer.

You’ll work with operations to plan vehicle flows, review forecasts and coordinate with leaders to deliver practical, sustainable logistics solutions. This role suits a commercially minded professional in transport-focused logistics.

Qualifications

• Experience in transport/logistics environments and managing strategic customer accounts.
• Strong focus on service delivery, relationship management and retention.
• Ability to understand transport operations, cost drivers and performance metrics.

Responsibilities

• Manage day-to-day delivery of a key account for a leading automotive manufacturer, linking customer and internal teams.
• Review forecasts, stock levels and outbound volumes to support planning.
• Coordinate with operations to manage vehicle flows, storage and demand fluctuations.
• Monitor service performance against KPIs and coordinate practical solutions.
• Build relationships with the customer’s logistics teams through regular updates and reviews.
• Work with Customer Coordinator and State Ops Managers to manage escalations and maintain service continuity.
• Oversee account requirements including contracts, fuel surcharge updates and billing changes.
• Support retention and growth by identifying opportunities to expand services.

Skills

Account management

Logistics operations

Relationship management

Forecasting

Operational planning

Job description

CEVA Logistics in Melbourne is seeking a seasoned Key Account Manager for our Finished Vehicle Logistics site in Truganina, VIC. You will own a strategic customer account, driving retention, profitability and strong relationships with internal teams and the customer.

You’ll work with operations to plan vehicle flows, review forecasts and coordinate with leaders to deliver practical, sustainable logistics solutions. This role suits a commercially minded professional in transport-focused logistics.