Junior / Trainee Field Service Technician & Valet (ACT)

Kyocera Document Solutions; South Canberra; On-site; AUD 45,000 - 55,000; Full time

Job summary

Kyocera Document Solutions Australia, Canberra-based, invites applications for a Junior / Trainee Field Service Technician & Valet (ACT). This entry-level role is ideal for a recent TAFE graduate or someone starting in technical services, with comprehensive hands-on training provided.

You will learn installation, service, and repair of Kyocera's digital multifunction devices and printers, along with proactive on-site maintenance and basic software configurations.

Qualifications

• Foundation in electronics, mechanics and IT.
• No prior field experience required.
• Good verbal communication skills and a willingness to learn.

Responsibilities

• Technical Repairs: Learn installation, service and repair of Kyocera digital multifunction devices and printers.
• Proactive Valet Care: Manage onsite machine maintenance including paper and toner replenishment and cleaning.
• Software & Systems: Train on specialized applications, network configurations and software troubleshooting.

Skills

Electronics basics

Mechanical aptitude

IT literacy

Problem solving

Education

TAFE Certificate or Diploma in Electro-technology or Mechatronics and Information Technology

Job description

Junior / Trainee Field Service Technician & Valet (ACT)

Kickstart your career with a global leader in technology! Kyocera Document Solutions is one of the world's leading manufacturers of Colour & Mono Digital Multifunction Devices & Printers.

Our team is looking for an enthusiastic, Canberra-based Junior / Trainee Field Service Technician & Valet to support our ACT Office. This is an entry-level position perfect for a recent TAFE student or someone looking to break into technical services. We provide comprehensive, hands-on training to teach you everything you need to know.

What You Will Learn & Do

Technical Repairs: Learn the installation, service, and repair of Kyocera's digital multifunction devices and printers.

Proactive Valet Care: Manage onsite machine maintenance, including proactive paper and toner replenishment, and thorough machine cleaning to ensure optimal performance.

Software & Systems: Train on specialized applications, network configurations, and software troubleshooting.

Who This Role is For (Key Requirements)

This is a trainee position, but you will need you will need to have a foundation in electronics, mechanics and IT to succeed. This role is ideally suited for:

• Recent TAFE students: Individuals who have recently completed (or are about to complete) a TAFE Certificate or Diploma in Electro-technology or Mechatronics and Information Technology. No prior field experience is required.
• Hands-on Operators: People who enjoy active work, possess a natural aptitude for hardware troubleshooting, and take pride in maintaining equipment to a high standard.
• Problem Solvers: People with a natural aptitude and passion for electro-mechanical fault finding and pulling things apart to fix them.
• Tech Literate: Candidates with a basic, practical understanding of networks, PCs, and operating systems.
• Great Communicators: Friendly individuals with clear verbal communication skills and a genuine passion for helping customers.

Mandatory Requirements

• Citizenship: Australian Citizenship is strictly mandatory (required for accessing secure client sites and major accounts in the ACT.
• Driver's Licence: A valid Australian Driving Licence is strictly mandatory (you will be on the road).

What We Offer

In return for your hard work and eagerness to learn, Kyocera offers a competitive entry-level package including:

• Company-maintained service vehicle
• Company laptop and phone allowance
• Ongoing personal and technical development
• A dynamic, supportive, and great working environment