Junior / Trainee Field Service Technician

Kyocera Document Solutions; Ryde; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Company-maintained service vehicle

Company laptop and phone allowance

Ongoing personal and technical devleop

A dynamic, supportive, and great work環

Job summary

Kyocera Document Solutions Australia is seeking a Junior / Trainee Field Service Technician in NSW. This entry-level role offers comprehensive hands-on training to install, service and repair Kyocera digital devices and printers.

Successful candidates will have a foundation in electronics, mechanics and IT, a valid Australian driver's licence, and work rights to perform full-time work in Australia. You will learn on-the-job with strong customer support experience and software/network exposure.

Qualifications

• Foundation in electronics, mechanics and IT needed.
• Basic fault finding and hands-on problem solving required.
• Willingness to learn and adapt to Kyocera devices and software.

Responsibilities

• Install, service and repair Kyocera digital devices and printers.
• Learn software, network configurations and related systems.
• Provide direct customer support, addressing hardware, network and software issues.

Skills

Electronics

Mechanics

IT basics

Education

TAFE Certificate or Diploma in Electro-technology or Mechatronics & IT

Job description

Junior / Trainee Field Service Technician

Kickstart your career with a global leader in technology! Kyocera Document Solutions is one of the world’s leading manufacturers of Colour & Mono Digital Multifunction Devices & Printers.

Our NSW Branch is looking for an enthusiastic Junior / Trainee Field Service Technician. This is an entry-level position perfect for a recent TAFE student or someone looking to break into the technology service industry. We will provide comprehensive, hands-on training to teach you everything you need to know.

What You Will Learn & Do:

Technical Repairs: Learn the installation, service, and repair of Kyocera's digital multifunction devices and printers.

Software & Systems: Train on specialized applications, network configurations, and software relevant to the role.

Customer Support: Work directly with clients to resolve hardware, network, and software issues.

Who This Role is For (Key Requirements):

This is a trainee position, but you will need to have a foundation in electronics, mechanics and IT to succeed. This role is ideally suited for:

Recent TAFE students:

Individuals who have recently completed (or are about to complete) a TAFE Certificate or Diploma in Electro-technology or Mechatronics & Information Technology.

Problem Solvers:

People with a natural aptitude and passion for electro-mechanical fault finding and pulling things apart to fix them.

Tech Literate:

Candidates with a basic, practical understanding of networks, PCs, and operating systems.

Great Communicators:

Friendly individuals with clear verbal communication skills and a genuine passion for helping customers.

Mandatory Requirements:

Driver's Licence: A valid Australian Driving Licence is strictly mandatory (you will be on the road).

Work Rights: A relevant visa permitting unrestricted, full-time work in Australia is mandatory.

What We Offer:

• Company-maintained service vehicle
• Company laptop and phone allowance
• Ongoing personal and technical development
• A dynamic, supportive, and great working environment