IT Technician

Compnow; Sydney; On-site; AUD 34,440,000 - 48,216,000; Full time

Benefits offered by this job

Employee discounts on IT equipment

Training programs

Long term career pathways

Job summary

Compnow is seeking detail-oriented IT Technicians to join our on-site team in Sydney. You will support deployment, configuration, and installation of hardware and software across client environments, ensuring devices are correctly configured, tested, and deployed to company standards.

You will carry out imaging, software deployment, stock handling, and onsite deployment tasks including setup and cable management.

Qualifications

• Currently studying or completed IT certificate or higher.
• Strong knowledge of MacOS and WindowsOS.
• Experience in fast-paced customer service, retail and/or operations roles.
• Excellent written and verbal communication and customer service skills.
• Professional attitude and ability to work well in a team.

Responsibilities

• Configure devices including imaging and software deployment per company standards.
• Stock picking, asset tagging, packaging, and data entry.
• Assist with deploying, imaging, and decommissioning of bulk computer spaces.
• Onsite delivery and deployment activities including device setup and cable management.

Skills

MacOS

WindowsOS

Customer service

Communication skills

Team player

Education

IT Certificate or higher

Tools

Device imaging

Software deployment

Job description

At Compnow, we're more than a leading Australian technology provider. We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.

For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.

As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• Employee discounts on IT equipment and hundreds of well-known brands
• Training programs designed for you
• Long term career pathways

What you’ll do?

We are seeking detail-oriented and proactive IT Technicians to join our dynamic team. In this role, you will be responsible for supporting the deployment, configuration, and installation of hardware and software systems across various client or internal environments. You will play a key part in ensuring that all end-user devices, including desktops, laptops, tablets, and mobile devices, are correctly configured, tested, and deployed according to company standards.

• Carry out all aspects of device configuration activities including device imaging and software deployment and installation of specific components.
• Perform stock picking, asset application of device, packaging and data entry.
• Assist with deploying, imaging, and decommissioning of bulk computer spaces.
• Undertake onsite delivery and deployment activities including physical unboxing of goods, device setup, software transfer and configuration as well as cable management.

What you’ll bring?

• Currently studying or completed a Certificate or higher course related to Information Technology.
• Passionate about everything IT and have an above-average understanding of MacOSand WindowsOS.
• Experience in a fast-paced customer service, retail and/or operations role.
• Strong written and verbal communication skills, with excellent customer service skills.
• Strong professional attitude and conduct and abilityto work well within a team.

What else do you need to apply?

• Travel on-site to our client sites in Sydney and outer Sydney.
• Must be an Australian resident available to work full time hourswithout restrictions (this is a casual contract, and we are looking for someone with 5 days availability).

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.