Field Service Technician – Entry Level

Delpro Technical Services Pty Ltd; Townsville City; On-site; AUD 42,000 - 54,000; Part time

Job summary

Delpro Technical Services Pty Ltd in Townsville is seeking a Field Service Technician to support on-site POS, EFTPOS and IT field service work, including equipment installations, swaps and basic troubleshooting. This hands-on role is ideal for someone starting in IT or electronics and eager to develop practical field service experience.

You will work at customer sites, follow established procedures, maintain accurate records and deliver professional service while building your skills and

Qualifications

• Interest in IT or electronics with good customer service.
• Reliable, punctual and eager to learn.
• Good communication and professional presentation.
• Ability to follow instructions and work independently.
• Current Australian driver’s licence.
• Access to reliable transport.
• Police check, or willingness to obtain one.

Responsibilities

• Attend customer sites to provide basic technical support and troubleshooting.
• Diagnose and repair PCs, peripherals, printers, EFTPOS equipment and related hardware.
• Assist with EFTPOS installations, upgrades and swaps.
• Support basic networking tasks.
• Maintain accurate job notes, service records and stock records.
• Conduct basic asset management and equipment checks.
• Meet response times, job completion, and documentation standards.
• Deliver professional and friendly customer service.

Skills

Customer service

Independent work

Punctuality

Attention to detail

Willingness to learn

Job description

Delpro Technical Services Pty Ltd – Townsville QLD

Delpro Technical Services provides field service support across Townsville and surrounding areas.

We are seeking a Field Service Technician to assist with on-site Point of sale, EFTPOS and IT field service work, including equipment installations, swaps and basic troubleshooting.

This is an excellent entry-level opportunity for someone interested in IT or electronics looking to develop practical field service experience.

We welcome applications from individuals seeking part-time / casual employment, or experienced independent contractors looking for additional field service work in the region.

Delpro Technical Services provides field service support across Townsville and surrounding areas.

We are seeking a Field Service Technician to assist with on-site Point of sale, EFTPOS and IT field service work, including equipment installations, swaps and basic troubleshooting.

This is an excellent entry-level opportunity for someone interested in IT or electronics looking to develop practical field service experience.

We welcome applications from individuals seeking part-time / casual employment, or experienced independent contractors looking for additional field service work in the region.

About the Role

This is a hands-on, field-based role supporting a variety of customer sites.

The role would suit someone with a strong interest in IT or electronics, good customer service skills, a willingness to learn and the ability to work independently.

You will be expected to work professionally, follow established procedures, maintain accurate records and represent Delpro to a high standard.

Key Responsibilities

• Attend customer sites to provide basic technical support and troubleshooting
• Perform diagnostics and repairs on PCs, peripherals, printers, EFTPOS equipment and related hardware
• Assist with EFTPOS installations, upgrades and equipment swaps
• Support basic networking tasks
• Maintain accurate job notes, service records and stock records
• Conduct basic asset management and equipment checks
• Meet response times, job completion requirements and documentation standards
• Deliver professional and friendly customer service

What You’ll Need

• No previous industry experience required for employee applicants, although an interest in IT or electronics is preferred
• Good communication skills and professional presentation
• Reliability, punctuality and willingness to learn
• Strong attention to detail and organisational skills
• Ability to follow instructions and work independently
• Current Australian driver’s licence
• Access to reliable transport
• Police check, or willingness to obtain one