Junior Onsite TechBar Desktop Engineer (Sydney)

Paxus; Sydney; On-site; AUD 60,000 - 70,000; Full time

Job summary

Paxus is seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Sydney. This fully onsite role involves troubleshooting hardware, software and workplace applications, and assisting users with technical queries.

You will escalate complex issues to the appropriate teams and help maintain a smooth workplace technology experience. The contract runs until January 2030, with five days per week onsite at the central office.

Qualifications

• Basic desktop troubleshooting and support experience.
• Strong knowledge of Windows devices and common business apps.
• Excellent customer service and communication skills.
• Ability to handle multiple requests in a fast-paced environment.
• Willingness to learn new technologies.

Responsibilities

• Provide face-to-face TechBar and desktop support to end users.
• Troubleshoot hardware, software, device and app issues.
• Assist users with technical queries and workplace tech problems.
• Escalate complex issues to the appropriate teams.
• Deliver a positive customer-focused support experience.

Skills

Basic desktop support

Windows operating systems

Customer service

Communication skills

Multitasking

Job description

Paxus is seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Sydney. This fully onsite role involves troubleshooting hardware, software and workplace applications, and assisting users with technical queries.

You will escalate complex issues to the appropriate teams and help maintain a smooth workplace technology experience. The contract runs until January 2030, with five days per week onsite at the central office.