Retail Sales /Social media assistant

Best; Melbourne; Presencial; AUD 30.000 - 34.000; A tiempo parcial

Descripción de la vacante

Best, a Melbourne-based contemporary fashion brand, is seeking a part-time on-site Retail Sales / Social Media Assistant in Fitzroy, VIC. You will welcome customers, offer product advice, process sales, and maintain visuals while supporting social content creation aligned with brand campaigns.

Collaborating with the designer and team, you will capture in-store imagery, respond to comments, and help grow our online presence across Instagram and TikTok, while maintaining high service standards

Formación

• Strong customer-facing communication and service orientation.
• Experience creating and scheduling social content with brand tone.
• Ability to work collaboratively in a small team.

Responsabilidades

• Greet customers and assist with product selection and sales.
• Maintain visual merchandising standards and store presentation.
• Create and schedule social media content aligned with brand campaigns.

Conocimientos

Customer service

Social media management

Communication

Teamwork

Herramientas

Instagram

TikTok

Canva

Descripción del empleo

Company Description

Best, founded in Melbourne, Australia by designer Dylan Best, is a contemporary fashion brand offering elevated, unisex casual wear influenced by streetwear, athleisure, and Melbourne’s urban culture. The brand is known for its eclectic Australiana-inspired logos, applied to minimally designed garments with a strong focus on craftsmanship and attention to detail. Unique, high-quality fabrications are central to each collection, reflecting a commitment to durability and comfort. Best Jumpers captures a laid-back Australian attitude and sense of ease in a clean, minimal aesthetic, and has been recognized with a national design award in 2023.

Role Description

This is a part-time, on-site Retail Sales / Social Media Assistant role based in Fitzroy, VIC. In this role, you will support day-to-day retail operations, including welcoming customers, providing product advice, processing sales, maintaining visual merchandising standards, and ensuring the store is clean and well-presented. You will assist with inventory tasks such as receiving stock, organizing back-of-house, and communicating customer feedback and trends to the team. You will also help create and schedule social media content, capture in-store imagery and short videos, respond to comments and messages, and support basic social media marketing activities aligned with brand guidelines and campaigns. Collaboration with the designer and wider team to reflect brand identity across the store experience and online channels is an important part of the role.

Qualifications

• Candidates should possess strong communication skills, including clear verbal and written communication and a customer-focused approach.
• Candidates should possess social media skills, including experience with platforms such as Instagram, TikTok, or similar, and an understanding of online audience engagement.
• Candidates should possess social media content creation and writing skills, including creating visual and written content that reflects brand tone and aesthetic.
• Candidates should possess social media marketing skills, including basic knowledge of posting strategies, hashtags, analytics, and campaign support.
• Previous retail or customer-facing experience, ideally in fashion or lifestyle, is beneficial.
• Interest in contemporary fashion, streetwear, and brand storytelling, with a strong eye for style and detail.
• Ability to work on-site in Fitzroy, VIC, with flexibility for weekend or peak trading hours as needed.
• Reliable time management, willingness to learn, and capacity to work collaboratively in a small team environment.