Junior Maintenance Technician (Rotating Roster Dayworker & Shiftworker) @ Fashion Ecommerce

Hatch; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Learning days, hackathons and LinkedIn

Parental leave and an additional day

Paid birthday leave and staff shopping

Generous staff discounts and sample

Fitness Passport and wellbeing

Employee Assistance Program

Job summary

Hatch, a leading fashion e‑commerce company in Australia and New Zealand, is seeking a Junior Maintenance Technician for its Fulfilment Centre in Sydney. On a rotating roster, you’ll perform preventative maintenance on conveyors, robots and packing equipment, respond to faults, and support safe, efficient warehouse operations.

Work with Automation Engineers, log work in CMMS, and contribute to continuous improvement through Kaizen, 5S and TPM.

Qualifications

• Trade qualification or apprenticeship in mechanical/electrical/mechatronics preferred.
• Strong mechanical aptitude and troubleshooting skills.
• Safety-focused with knowledge of safe isolation procedures desirable.
• Experience with CMMS and reading drawings desirable.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Perform planned preventative maintenance on conveyors, robots, sorters and packing equipment.
• Respond to equipment faults, diagnose and repair.
• Troubleshoot mechanical, electrical and automated equipment issues.
• Assist with repairs involving PLC/HMI, VFDs, pneumatics, hydraulics.
• Maintain maintenance records and work orders in CMMS.
• Coordinate with warehouse operations to minimise downtime.
• Support installation and commissioning of new equipment.
• Participate in Kaizen, 5S and TPM continuous improvement initiatives.

Skills

Mechanical aptitude

Troubleshooting

Teamwork

Safety awareness

Reading electrical/mechanical drawings

Collaborative in fast-paced enviro

Education

Trade qualification / apprenticeship or equivalent

Tools

CMMS

Microsoft Office

Job description

Since 2011, the company has redefined the future of retail in Australia and New Zealand. As the region's leading fashion e-commerce destination, its platforms deliver an inspiring and seamless customer experience powered by technology and innovation.

The Fulfilment Centre Operations team keeps products moving efficiently from warehouse to customer. Operating across Inventory, Inbound, Outbound and Marketplace, the team relies on advanced automation—including conveyors, automated storage systems and autonomous mobile robots—to deliver fast, reliable service.

We're looking for a Junior Maintenance Technician to join the Fulfilment Centre team on a rotating roster across day and shift work. In this hands‑on role, you'll help maintain automated equipment, respond to breakdowns, complete preventative maintenance and support continuous improvement initiatives that keep warehouse operations running safely and efficiently.

About the Role

• Perform planned preventative maintenance on conveyors, robots, sorters and packing equipment.
• Respond to equipment faults, complete initial diagnostics and carry out authorised repairs.
• Troubleshoot mechanical, electrical and automated equipment issues.
• Assist with repairs involving PLC/HMI systems, VFDs, pneumatics, hydraulics and mechanical components.
• Escalate complex equipment issues to specialist partners and internal teams when required.
• Maintain accurate maintenance records, work orders and documentation within the CMMS.
• Help maximise equipment reliability by supporting uptime, MTTR and MTBF targets.
• Manage spare parts, tools and maintenance materials to minimise downtime.
• Partner with Automation Engineers to investigate root causes and improve equipment reliability.
• Coordinate maintenance activities with warehouse operations to reduce disruption.
• Support the installation and commissioning of new equipment.
• Participate in continuous improvement initiatives including Kaizen, 5S and TPM.
• Identify practical opportunities to improve equipment performance and maintenance processes.

What It Takes

• Strong mechanical aptitude and practical troubleshooting skills.
• A proactive attitude with a willingness to learn and develop technical skills.
• Strong commitment to workplace health and safety.
• Knowledge of safe isolation procedures is desirable.
• Trade qualification, apprenticeship or equivalent experience in mechanical, electrical, mechatronics or industrial maintenance is preferred.
• Exposure to industrial maintenance, warehouse automation or manufacturing environments is advantageous.
• Ability to read and interpret mechanical and electrical drawings is preferred.
• Understanding of safe work practices, PPE and permit-to-work systems.
• Experience using a Computerised Maintenance Management System (CMMS) is desirable.
• Basic Microsoft Office skills.
• Ability to work collaboratively in a fast‑paced operational environment.

Life at the company

People are at the heart of the business, with benefits including:

• Learning days, hackathons and LinkedIn Learning
• Parental leave and an additional day off for your child’s first day of school
• Paid birthday leave and a staff shopping voucher
• Generous staff discounts and sample sales
• Fitness Passport and wellbeing programs
• Employee Assistance Program for you and your family

Key Responsibilities

Diagnosing and repairing automated equipment

Key Strengths

• Troubleshooting and problem-solving
• Industrial maintenance and automation exposure
• CMMS and Microsoft Office skills
• Teamwork and adaptability