Junior ITS Asset Officer

The BUSY Group; Gold Coast City; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

3 extra leave days

Staff discounts

Fitness Passport

Monthly massages

Employee Assistance Program

Job summary

The BUSY Group, based at our Southport Head Office in the Gold Coast, is seeking a junior IT Asset Officer to gain hands-on experience across IT operations, asset management, procurement support, and lifecycle management.

You will help keep asset records accurate, tag and retire equipment, assist with onboarding/offboarding and internal transfers, and support stocktakes and audits. This role suits someone early in their IT career with a willingness to learn and a relevant certificate.

Qualifications

• Certificate III or IV in Information Technology, Business Administration or a related field (or willingness to work towards one).
• Up to 1 year of experience in IT support, administration, inventory, logistics or a similar environment.
• A current driver's licence and ability to obtain National Police Check and Blue Card.

Responsibilities

• Maintain accurate records in asset management systems and databases.
• Tag, store, allocate and retire IT equipment.
• Assist with onboarding, offboarding and internal transfers.
• Support stocktakes, asset audits and reconciliations.
• Prepare devices and accessories for deployment.
• Support procurement activities and order tracking.
• Maintain warranty, repair and supplier records.

Skills

Attention to detail

IT operations

Record keeping

Microsoft Excel

Microsoft Outlook

Microsoft Word

Customer-focused communication

Time management

Education

Certificate III or IV in Information Technology or related field

Tools

Excel

Outlook

Word

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About The BUSY Group…

The BUSY Group is a not-for-profit organisation with nearly 50 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand, Canada and the United Kingdom, we offer an extensive range of employment services and programmes, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.

About the Role

Kick‑start your IT career with one of Australia's largest not-for-profit organisations. Based at our Southport Head Office, this is an exciting opportunity for a motivated and detail‑oriented individual to gain hands‑on experience across IT operations, asset management, procurement support, and technology lifecycle management.

Reporting to the ITS Operations Manager, the Junior IT Asset Officer plays an important role in supporting the management of IT hardware and software assets across the organisation. You'll work closely with the broader IT team to ensure asset information is accurate, equipment is tracked throughout its lifecycle, and staff are supported with onboarding and offboarding equipment requirements.

This role is ideal for someone early in their IT career who enjoys administration, organisation, technology and process improvement.

What You'll Be Doing

You will support the day‑to‑day management of IT assets and equipment across the organisation, including:

• Maintaining accurate records within asset management systems and databases
• Receiving, tagging, storing, allocating and retiring IT equipment
• Supporting employee onboarding, offboarding and internal transfers
• Assisting with stocktakes, asset audits and reconciliations
• Preparing devices and accessories for deployment
• Assisting with procurement activities, including purchase requests and order tracking
• Maintaining warranty, repair and supplier records
• Supporting software licence tracking and renewal activities
• Responding to routine asset‑related enquiries from employees and stakeholders
• Working with internal teams and external suppliers to ensure smooth asset lifecycle management processes

This is a 6 month full time, fixed term contract, based in our Southport office with potential extension based on business needs.

BUSY Benefits

• 3 additionalpaid annual leave days – 3 days at Christmas
• Clear pathways for internal advancement
• BUSY Benefits program- Retaildiscountsand access to Fitness Passport
• Monthly mini massages
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App

About You

To be successful in this role, you'll be organised, proactive and eager to learn. You will bring:

• Strong attention to detail and accuracy
• A genuine interest in technology and IT operations
• Confidence working with records, spreadsheets and data
• Strong organisational and time management skills
• Customer-focused communication skills
• The ability to follow processes and work collaboratively with others
• Intermediate Microsoft Office skills, particularly Excel, Outlook and Word
• Up to 1 year of experience in IT support, administration, inventory, logistics or a similar environment
• A Certificate III or IV in Information Technology, Business Administration or a related field (or willingness to work towards one)
• A current driver's licence
• Ability to obtain and maintain a National Police Check and Blue Card

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People,veterans, people from culturally diverse backgrounds and people with disabilities