Admin Support

The BUSY Group; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

4 additional paid annual leave days

Internal advancement pathways

Dedicated training budget

BUSY Benefits program and parental/ret

Employee Assistance Program

Job summary

The BUSY Group invites applications for a permanent, full-time Transition Centre Admin Support role based in Townsville. You will support administrative functions, manage inquiries, and work as part of a team serving Australian Defence Force members and Public Servants.

The role requires organization, professionalism, and the ability to meet performance targets. Australian Citizen with suitability checks will be considered; the position includes dedicated training, internal progression pathways,

Qualifications

• Minimum 5 years' experience in an administration role.
• Demonstrated high-level ICT skills with Microsoft Office suite.
• Experience in maintaining databases and producing reports.
• Experience with calendar management and record-keeping systems.
• Experience in defence-related roles is highly desirable.

Responsibilities

• Support administrative functions at the Transition Centre.
• Answer member enquiries and maintain organised records.
• Meet performance targets with empathy and professionalism.
• Assist with office-based tasks and coordination at Townsville site.

Skills

Administrative experience

Microsoft Office proficiency

Database management

Calendar management

Record management systems

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About The BUSY Group…

The BUSY Group is a not-for-profit organisation with nearly 50 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand, Canada and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.

A bit about the role…

Are you an empathetic professional who is passionate in supporting members of the Australian Defence Force? In this role, you will be working for The BUSY Group, situated in Joint Transition Authority Transition Centres, working alongside Australian Public Servants and Military Personnel as one team. Your objective is to support the Transition Support Officers with the administrative functions of the centre. You are also able to answer member enquiries and are well organised and professional. The Joint Transition Authority supports members who are either considering transition, or are transitioning, to be prepared, connected to the supports they need and continue to support them post their separation from Defence. You will be an experienced administration professional, have the ability to meet performance targets, demonstrate empathy and professionalism and have excellent people and technical skills. Ideally you will have experience in the ADF or the ability to rapidly acquire this knowledge. Are you our next BUSY Transition Centre Admin Support officer?

This role is permanent full time, office based in Townsville.

Employee Benefits...

• 4additionalpaid annual leave days – 1 My BUSY Day and 3 days at Christmas
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App

About you…

Role Requirements - highly preferred having one of the follow;

• Minimum 5 years' experience in a previous administration role
• Demonstrated high-level ICT skills in particular the use of the Microsoft suite of programs
• Demonstrated ability to maintain databases, report preperationand tracking documentation
• Experience in calendar management and record management systems
• Experience in defence-related roles is highly desirable

Program Requirements - all mandatory;

• Must be an Australian Citizen with the ability to obtain a Baseline Security Clearance

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.