Administration Assistant

The BUSY Group; City of Brisbane; Hybrid; AUD 52,000 - 76,000; Full time

Benefits offered by this job

3 extra paid annual leave days

BONUS incentive plans

Training and development

Career progression

BUSY Benefits program

Employee Assistance Program

Tools of the trade

Team environment with autonomous work

Job summary

The BUSY Group is recruiting an Administration Assistant to support the Transition to Work program. The role involves processing expenditure requests, raising purchase orders, and ensuring audit-ready records, while supporting frontline teams to improve outcomes.

You will work across participant expenditure, compliance, and program administration from a home-based setup with regular Upper Mt Gravatt office attendances.

Qualifications

• Previous experience in administration or operational support roles.
• Strong attention to detail and accuracy in documentation.
• Experience using spreadsheets and administrative systems.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Process participant-related expenditure requests accurately and efficiently.
• Raise, track and follow up purchase orders.
• Check receipts, invoices and approvals to support compliant expenditure.
• Assist with acquittal requirements and maintain audit-ready records.
• Track expenditure by site and cohort to support oversight.
• Escalate delays or compliance risks to the operational team.
• Provide administrative support enabling frontline teams to focus on outcomes.

Skills

Attention to detail

Administrative support

Microsoft Office

Communication skills

Organised

Record keeping

Tools

Microsoft Office Suite

Purchase orders system

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About The BUSY Group…

The BUSY Group is a not-for-profit organisation with nearly 50 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand, Canada and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, specialist schools and allied health services.

About the Role

BUSY At Work is seeking a highly organised and detail-focused Administration Assistant to support our Transition to Work program. This role is ideal for someone who enjoys structured administrative work, has strong attention to detail and wants to contribute to a program that supports young people to overcome barriers and take their next step into education, training or employment.

As the Administration Assistant, you will provide practical operational support across participant-related expenditure and administrative processing. You will help centralise expenditure activity, prepare and track purchase orders, check evidence, support acquittals and maintain accurate expenditure records by site and participant cohort. Your work will help improve expense control, strengthen administrative compliance and reduce pressure on frontline and regional leadership teams.

What You’ll Be Doing

• Processing participant-related expenditure requests accurately and efficiently.
• Raising, tracking and following up purchase orders.
• Checking evidence, receipts, invoices and approvals to support compliant expenditure.
• Assisting with acquittal requirements and maintaining audit-ready records.
• Tracking expenditure by site, cohort and category to support operational oversight.
• Following up missing information and escalating delays or compliance risks to the operational team.
• Providing administrative support that enables frontline teams to focus on participant engagement and outcomes.

This role is full time, fixed term until 30 June 2027 with the possibility of extension, working from home with the expectation to attend our Upper Mt Gravatt office on a Monday for meetings.

• 3 additional paid annual leave days – Christmas closure
• ACHIEVABLE and generous Bonus incentive plans
• Training and Professional development commitment
• Career progression and internal transfer opportunities
• BUSY Benefits program
• Employee Assistance Program
• Tools of the trade to support your individual role
• Work as part of a team whilst working autonomously with your Participants and community!

About You

You are organised, accurate and confident working with administrative processes, records and systems. You enjoy keeping things on track, following up details and supporting teams to work efficiently. You may have experience in administration, finance administration, purchasing, claims processing, employment services or another busy operational support environment.

• Previous experience in an administration or operational support role.
• Strong attention to detail and confidence checking documentation for accuracy and completeness.
• Experience using spreadsheets, Microsoft Office and administrative systems.
• Ability to manage competing priorities and meet deadlines.
• Clear communication skills and a proactive approach to following up information.
• Understanding of employment services, government-funded programs or purchasing processes will be highly regarded.

At BUSY, we believe every young person deserves access to skills, education and employment so they can create their own world of unbounded possibilities.

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans people from culturally diverse backgrounds and people with disabilities.