Junior IT Support Engineer — Health Tech Growth

Ozdoc Gold Coast; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Salary $50k-$70k + superannuation

Flexible work options

Burleigh Heads based – close to home

Employee referral program

Quarterly team building events

Monthly team lunches

Gift vouchers on birthday and day off

Job summary

Ozdoc Solutions Partnership is seeking an entry-level Support Engineer to join our First Response team in the Brisbane region. You will perform initial triage across servers, desktops and network issues, while delivering exceptional customer service.

This role offers growth into broader IT support, with flexible career development paths for those pursuing certificates or degrees. A collaborative team culture and ongoing hands-on learning are central to the position.

Qualifications

• Exceptional skills in dealing with people.
• Positive and friendly attitude.
• Passionate about solving client issues.
• Creative approach in solving problems.
• Team player and willingness to grow.

Responsibilities

• Deliver initial triage and first line support to servers, desktops and networks.
• Hands-on client support as part of the First Response team.
• Grow into broader IT support responsibilities as you develop.

Skills

Exceptional communication

Customer service

Team player

Growth mindset

Problem solving

Education

Cert 3/4, Diploma or Degree (in progress)

Job description

Ozdoc Solutions Partnership is seeking an entry-level Support Engineer to join our First Response team in the Brisbane region. You will perform initial triage across servers, desktops and network issues, while delivering exceptional customer service.

This role offers growth into broader IT support, with flexible career development paths for those pursuing certificates or degrees. A collaborative team culture and ongoing hands-on learning are central to the position.