Junior IT Desktop Support - Career Growth & Clearance Eligible

Lockheed Martin; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible leave

Study leave

Mental health support

Employee discounts

Career development

Job summary

Lockheed Martin Australia is seeking a Junior IT Desktop Support professional in Canberra to provide friendly, professional support to internal users. You will troubleshoot issues, learn daily, and build a solid foundation for your IT career.

The role emphasizes basic Windows/Microsoft OS knowledge, familiarity with MS Office, and VPN/remote access support, with opportunities for hands-on growth and career development.

Qualifications

• Basic knowledge of Microsoft Windows operating systems.
• Familiarity with MS Office and common applications.
• Understanding of Windows Desktop, Server, networks and hardware setup.
• Experience with troubleshooting hardware and software issues.
• Awareness of VPN/remote access support.
• Proficiency in AI prompting as it relates to this role.

Responsibilities

• Provide friendly, professional IT desktop support to internal users.
• Troubleshoot and resolve technical issues promptly.
• Learn and grow IT skills on the job.
• Assist with basic IT documentation and user guidance.

Skills

Windows operating systems

MS Office

Networking basics

Troubleshooting

VPN/remote access

AI prompting

Team player

Independent work

Tools

Service desk tools

Job description

Lockheed Martin Australia is seeking a Junior IT Desktop Support professional in Canberra to provide friendly, professional support to internal users. You will troubleshoot issues, learn daily, and build a solid foundation for your IT career.

The role emphasizes basic Windows/Microsoft OS knowledge, familiarity with MS Office, and VPN/remote access support, with opportunities for hands-on growth and career development.