Junior ICT Support Analyst — Grow Your Tech Career in Perth

Agilitus; Western Australia; Vor Ort; AUD 52.000 - 72.000; Vollzeit

Zusammenfassung

Agilitus in Perth is seeking a motivated Junior Support Analyst to join our ICT team. The role focuses on delivering first-level support, assisting with onboarding/offboarding, and maintaining devices and assets in a busy engineering environment.

You will work with experienced ICT professionals to develop practical solutions, contribute to knowledge resources, and help ensure smooth operations across the organisation while supporting a culture of growth and collaboration.

Qualifikationen

• Excellent communication and customer service skills.
• Strong time management and prioritisation abilities.
• Proactive problem-solving approach in ICT contexts.
• Previous experience in a busy ICT support environment.

Aufgaben

• Provide first level service to end-users by triaging email requests and resolving issues.
• Manage ICT requirements for onboarding and offboarding employees.
• Manage the replacement of desktops and laptops.
• Contribute and update the ICT knowledge base.
• Maintain asset registers.
• Identify and evaluate opportunities for improvement to current ICT systems.

Kenntnisse

Excellent communication

Time management

Accountable

Proactive problem solving

ICT support experience

Jobbeschreibung

Agilitus in Perth is seeking a motivated Junior Support Analyst to join our ICT team. The role focuses on delivering first-level support, assisting with onboarding/offboarding, and maintaining devices and assets in a busy engineering environment.

You will work with experienced ICT professionals to develop practical solutions, contribute to knowledge resources, and help ensure smooth operations across the organisation while supporting a culture of growth and collaboration.