Junior ICT Engineer: Start Your Tech Career

Newlands Group; Queensland; On-site; AUD 45,000 - 65,000; Full time

Job summary

Newlands Group in Queensland is seeking a Graduate ICT Officer to support day-to-day ICT services and help maintain and improve our technology environment. You’ll work with the ICT Manager and gain practical experience across Microsoft 365, cloud technologies, cyber security, networking, and business applications.

This role is ideal for a recent graduate starting their ICT career, offering hands-on learning, real project exposure, and a supportive team.

Qualifications

• Qualification in IT or related discipline, or currently completing studies.
• Demonstrates genuine interest in ICT and a desire to start a career in IT.
• Strong problem-solving and analytical abilities.
• Effective communication and interpersonal skills and a positive attitude.

Responsibilities

• Assist employees across the organisation with technology and business system requirements.
• Configure and deploy computers, laptops, mobile phones, and other ICT equipment.
• Assist users with hardware, software, and system-related issues.
• Support Microsoft 365, Teams, SharePoint, and business applications.
• Assist with user account administration and access management.
• Monitor system performance and assist with routine maintenance activities.
• Participate in cyber security, backup, and business continuity processes.
• Maintain ICT documentation, asset records, and system information.
• Liaise with suppliers, vendors, and service providers as required.
• Assist with ICT projects, upgrades, and continuous improvement initiatives.

Skills

Problem-solving

Analytical thinking

Communication skills

Interpersonal skills

Willingness to learn

Positive attitude

Work ethic

Education

Information Technology / Computer Science related qualification (or currently completing studies)

Tools

Microsoft 365

Windows environments

Networking fundamentals

Cyber security principles

Job description

Newlands Group in Queensland is seeking a Graduate ICT Officer to support day-to-day ICT services and help maintain and improve our technology environment. You’ll work with the ICT Manager and gain practical experience across Microsoft 365, cloud technologies, cyber security, networking, and business applications.

This role is ideal for a recent graduate starting their ICT career, offering hands-on learning, real project exposure, and a supportive team.