Graduate ICT Officer

Newlands Group; Toowoomba Regional; On-site; AUD 60,000 - 75,000; Full time

Job summary

Newlands Group in Toowoomba, Queensland, is seeking a motivated Graduate ICT Officer to join our team and begin building a successful career in information technology. Working with the ICT Manager, you will gain hands-on experience across Microsoft 365, cloud technologies, cyber security, networking, and business applications while supporting teams across our growing organisation.

This is an excellent opportunity for a recent graduate or someone in the early stages of their ICT career to develop

Qualifications

• Recent graduates and applicants in early ICT career are encouraged to apply.
• Qualification in Information Technology, Computer Science, Cyber Security, or related discipline, or currently completing studies.
• Strong problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• Willingness to learn and embrace new challenges.

Responsibilities

• Assist employees with technology and business system requirements.
• Configure and deploy computers, laptops, and mobile devices.
• Assist users with hardware, software, and system issues.
• Support Microsoft 365, Teams, SharePoint, and business applications.
• Assist with user account administration and access management.
• Monitor system performance and participate in routine maintenance.

Skills

Microsoft 365

Problem solving

Communication

Willingness to learn

Team collaboration

Education

IT / Computer Science degree or related

Tools

SharePoint

Microsoft Teams

Windows environments

Job description

At Newlands Group, we're a family-owned civil and commercial construction business with a proud reputation built over 25 years. Our success is built on our people, strong relationships and a commitment to continuous improvement.

We're looking for a motivated and enthusiastic Graduate ICT Officer to join our team and begin building a successful career in information technology. Working directly with our ICT Manager, you'll gain hands-on experience across Microsoft 365, cloud technologies, cyber security, networking, communications systems, and business applications while supporting teams across our growing organisation.

This is an excellent opportunity for a recent graduate or someone in the early stages of their ICT career to develop practical industry experience in a supportive environment with genuine long-term career pathways.

About the Role:

Reporting to the ICT Manager, you will assist in providing day-to-day ICT services across the organisation while supporting the administration, maintenance, and continual improvement of our technology environment.

This hands-on role provides exposure to a wide variety of technologies and business systems, supporting both office-based employees and project teams. You'll gain practical experience across ICT support, systems administration, cloud technologies, cyber security, and ICT operations while working alongside an experienced mentor.

Key responsibilities include:

• Assist employees across the organisation with technology and business system requirements.
• Configure and deploy computers, laptops, mobile phones, and other ICT equipment.
• Assist users with hardware, software, and system-related issues.
• Support Microsoft 365, Teams, SharePoint, and business applications.
• Assist with user account administration and access management.
• Monitor system performance and assist with routine maintenance activities.
• Participate in cyber security, backup, and business continuity processes.
• Maintain ICT documentation, asset records, and system information.
• Liaise with suppliers, vendors, and service providers as required.
• Assist with ICT projects, upgrades, and continuous improvement initiatives.

About You:

We're looking for someone who is passionate about technology, enjoys problem-solving, and is eager to learn and develop within a supportive team environment.

Recent graduates and applicants in the early stages of their ICT career are encouraged to apply.

You’ll ideally have:

• A qualification in Information Technology, Computer Science, Cyber Security, or a related discipline, or currently completing relevant studies.
• A genuine passion for technology and a desire to build a successful career in ICT.
• Strong problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• A willingness to learn and embrace new challenges.
• A positive attitude and strong work ethic.
• Current Queensland C Class Driver's Licence.
• Experience with Microsoft 365, Windows environments, networking fundamentals, or cyber security principles will be highly regarded but is not essential.