Junior Customer Service Representative |Wetherill Park

Labourforce; Sydney; On-site; AUD 38,000 - 55,000; Full time

Benefits offered by this job

Full training and ongoing support

Long-term career development

Friendly and supportive working环境

Job summary

Labourforce is seeking a Junior Customer Service Operator based in Wetherill Park to join Australia's leading auto glass supplier. The role focuses on assisting customers and supporting daily administrative and service tasks.

Full training will be provided to develop customer service, administration and communication skills. In this position you will handle calls, process orders, and liaise with internal teams, with stable hours from 8:00 AM to 4:36 PM, Monday to Friday, at a rate of $33.70 per

Qualifications

• Friendly, professional and confident when speaking with customers.
• Reliable and punctual.
• Able to learn new computer systems.
• Organised and attentive to detail.
• Able to work well in a team.
• Customer service or administration experience is desirable but not essential.

Responsibilities

• Answering incoming phone calls and assisting customers with enquiries.
• Processing customer orders accurately and efficiently.
• Entering customer and order information into internal systems.
• Responding to customer enquiries via phone and email.
• Providing friendly and professional customer service.
• Following up on orders and customer requests.
• Liaising with internal teams to ensure orders are processed correctly.
• Maintaining accurate records and documentation.
• Assisting with general administration and daily branch operations.

Skills

Customer service

Administration

Communication

Teamwork

Computer literacy

Job description

Junior Customer Service Operator | Wetherill Park

| Monday–Friday | 8:00 AM–4:36 PM | $33.70 per hour

Our client, Australia’s leading auto glass supply company, is looking for a Junior Customer Service Representative to join their friendly and supportive team based in Wetherill Park.

This is a great opportunity for someone who is motivated, reliable and eager to learn. Full training will be provided, making this position ideal for someone looking to develop their customer service, administration and communication skills.

About the Role

As a Junior Customer Service Operator, you will be responsible for assisting customers and supporting the team with day-to-day administrative and customer service tasks.

Key Responsibilities

• Answering incoming phone calls and assisting customers with enquiries
• Processing customer orders accurately and efficiently
• Entering customer and order information into internal systems
• Responding to customer enquiries via phone and email
• Providing friendly and professional customer service
• Following up on orders and customer requests
• Liaising with internal teams to ensure orders are processed correctly
• Maintaining accurate records and documentation
• Assisting with general administration and daily branch operations

About You

The successful candidate will be:

• Friendly, professional and confident when speaking with customers
• Reliable and punctual
• Comfortable using computers and learning new systems
• Organised and attentive to detail
• A quick learner with a positive attitudeAble to work well as part of a team
• Previous customer service or administration experience is desirable but not essential

What We Offer

• $33.70 per hour
• Full-time Monday–Friday position
• Stable working hours: 8:00 AM–4:36 PM
• Friendly and supportive working environment
• Full training and ongoing support
• Opportunity to develop your customer service and administration skills
• Long-term career development opportunities

If you're enthusiastic, reliable and ready to take the next step in your career, we'd love to hear from you!