Junior Customer Service Operator — Full Training & Growth

Labourforce; Sydney; On-site; AUD 38,000 - 55,000; Full time

Benefits offered by this job

Full training and ongoing support

Long-term career development

Friendly and supportive working环境

Job summary

Labourforce is seeking a Junior Customer Service Operator based in Wetherill Park to join Australia's leading auto glass supplier. The role focuses on assisting customers and supporting daily administrative and service tasks.

Full training will be provided to develop customer service, administration and communication skills. In this position you will handle calls, process orders, and liaise with internal teams, with stable hours from 8:00 AM to 4:36 PM, Monday to Friday, at a rate of $33.70 per

Qualifications

• Friendly, professional and confident when speaking with customers.
• Reliable and punctual.
• Able to learn new computer systems.
• Organised and attentive to detail.
• Able to work well in a team.
• Customer service or administration experience is desirable but not essential.

Responsibilities

• Answering incoming phone calls and assisting customers with enquiries.
• Processing customer orders accurately and efficiently.
• Entering customer and order information into internal systems.
• Responding to customer enquiries via phone and email.
• Providing friendly and professional customer service.
• Following up on orders and customer requests.
• Liaising with internal teams to ensure orders are processed correctly.
• Maintaining accurate records and documentation.
• Assisting with general administration and daily branch operations.

Skills

Customer service

Administration

Communication

Teamwork

Computer literacy

Job description

Labourforce is seeking a Junior Customer Service Operator based in Wetherill Park to join Australia's leading auto glass supplier. The role focuses on assisting customers and supporting daily administrative and service tasks.

Full training will be provided to develop customer service, administration and communication skills. In this position you will handle calls, process orders, and liaise with internal teams, with stable hours from 8:00 AM to 4:36 PM, Monday to Friday, at a rate of $33.70 per