Junior Customer Service Representative

seek.com.au; Sydney; In loco; AUD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lane Cove West location

Descrizione del lavoro

Distribution and Display is seeking a friendly, enthusiastic and organised Junior Customer Service Representative. This entry-level role offers full training with no prior experience required.

You will handle customer enquiries by phone and email, assist with bookings, prepare quotes, and update records while coordinating with printing and distribution teams from enquiry to completion. Based in Lane Cove West, Sydney.

Competenze

• Friendly, positive attitude and good communication.
• Willing to learn and manage multiple tasks.
• Attention to detail and organisation.

Mansioni

• Responding to customer enquiries via phone and email.
• Assisting customers with their bookings and requests.
• Preparing quotes and sending information to customers.
• Entering and updating customer and job details.
• Coordinating jobs with our printing and distribution teams.
• Providing customers with updates on their jobs.
• Following up on jobs and ensuring deadlines are met.
• Assisting with general administration and office tasks.
• Learning about our printing and distribution services.

Descrizione del lavoro

We’re looking for a friendly, enthusiastic and organised person to join our team at Distribution and Display as a Junior Customer Service Representative.

This is an entry-level position, so no previous customer service experience is required. Full training will be provided — we’re more interested in finding someone who is willing to learn, communicates well, and has a positive attitude.

You’ll work closely with our customers and internal team to help coordinate printing and distribution jobs from enquiry through to completion.

About the role

We’re looking for a friendly, enthusiastic and organised person to join our team at Distribution and Display as a Junior Customer Service Representative.

This is an entry-level position, so no previous customer service experience is required. Full training will be provided — we’re more interested in finding someone who is willing to learn, communicates well, and has a positive attitude.

You’ll work closely with our customers and internal team to help coordinate printing and distribution jobs from enquiry through to completion.

What You'll Be Doing

• Responding to customer enquiries via phone and email

• Assisting customers with their bookings and requests

• Preparing quotes and sending information to customers

• Entering and updating customer and job details

• Coordinating jobs with our printing and distribution teams

• Providing customers with updates on their jobs

• Following up on jobs and ensuring deadlines are met

• Assisting with general administration and office tasks

• Learning about our printing and distribution services

About You

We’re looking for someone who:

• Has a friendly and positive attitude

• Enjoys talking to and helping people

• Is confident communicating with customers

• Is organised and pays attention to detail

• Is comfortable using computers and learning new systems

• Can manage multiple tasks and stay on top of deadlines

• Is reliable, responsible and willing to learn

• Works well both independently and as part of a team

• Isn't afraid to ask questions and take initiative

No previous experience is required. Whether you're a recent school leaver, graduate, or simply looking to start your career in customer service, we’re happy to train the right person.

What We Offer

• Full training and ongoing support

• Friendly and supportive team environment

• Entry-level opportunity with no previous experience required

• Variety in your day-to-day work

• Opportunity to develop customer service, administration and communication skills

• Convenient Lane Cove West location

If you're a people person who is eager to learn and looking for your first step into customer service, we'd love to hear from you!