Copy of Customer Service Admin Casual

food and dairy co; Sydney; On-site; AUD 30,000 - 39,000; Part time

Job summary

Food and Dairy Co is seeking a motivated casual team member for weekend shifts at our Head Office in Arndell Park. You will handle customer inquiries, data entry, and order processing while supporting the office and drivers. Strong communication and accuracy are essential, with flexibility to cover on weekdays when needed.

Exposure to Business Central or similar software is desirable. You should be able to work independently at times and as part of a team, maintaining our friendly,

Qualifications

• Experience in customer service and data entry.
• Ability to work both independently and in a team.
• Experience with enterprise software is desirable.
• Right to work in Australia.

Responsibilities

• Process orders and manage daily paperwork.
• Print dockets, run sheets and daily load summaries.
• Communicate with customers via phone, text and email.
• Coordinate with office staff, factory staff and drivers.
• Maintain high attention to detail and accuracy.

Skills

Customer service

Data entry

Office coordination

Attention to detail

Communication skills

Teamwork

Tools

Business Central

Job description

Casual Saturday 7am - 12pm, Sunday 12pm-5:30pm, Public holidays as required, Available to cover weekday shifts when needed

Food and Dairy Co is a 100% Australian, family owned company. We are a fast growing and dynamic food and dairy distribution business. Our business services cafes, restaurants, bakeries, patisseries, and clubs throughout Sydney Metro and beyond. We are a friendly and fun team looking for a motivated, energetic and passionate person to join us!

Our 'customer-first' attitude, along with a dedicated team, ensures we maintain all the qualities and values of our business.

About this Opportunity

The role is located at our Head Office in Arndell Park, reporting to the Office Manager.

We are looking for a candidate with strong organisation skills, attention to detail and the ability to manage multiple task and deadlines simultaneously.

To be successful the following is required:

• Exposure to Business Central or similar enterprise software is desirable for processing orders
• Printing of dockets, run sheets and daily load summaries
• Communicating with customers via phone, text and email
• Communicating with office staff, factory staff and drivers
• Great attention to detail
• Excellent verbal and written communication
• Pleasant phone manner
• Ideally you have had solid work experience in a customer service and data entry role
• You must be able to work independently at times but also as part of a team
• Relevant experience within a similar industry (desirable)
• The right to live and work in Australia.

Our ideal person will be a team player with a high level of enthusiasm, self-motivation, and initiative. Previous experience working in a similar role.

Enjoy working for a company that has old family values with a culture that makes you feel valued.