Customer Service

Select Aust Sydney; Sydney; Hybrid; AUD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Work from home after training

Training and career progression

Annual bonus Up to $8k

Choice of Hillsdale or Ingleburn

Zusammenfassung

Randstad is seeking a Customer Service Rep to join their team in Hillsdale or Ingleburn. You’ll act as the go‑to contact, handling calls, scheduling contractors, and coordinating maintenance to keep projects running smoothly.

Full-time permanent role with on-the-job training, development opportunities, and a potential annual bonus up to 8k. Hybrid work arrangement allows 2–3 days work-from-home after training, with a friendly, supportive team culture.

Qualifikationen

• A confident communicator with strong people skills.
• Organised, reliable, and eager to learn.
• Solid Microsoft Office skills.

Aufgaben

• Answer inbound and outbound calls, assisting maintenance requests.
• Book and schedule contractors for on-site jobs.
• Keep customers and contractors updated with progress.
• Process invoices and finalise completed jobs.
• Handle general admin tasks to keep projects on track.

Kenntnisse

Excellent communication

Customer service experience

Organizational skills

Tools

Microsoft Office

Jobbeschreibung

Job Type: Permanent position | Full time position

Job Description

Your New Company This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .

With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. Your New Role

This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go‑to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Key Responsibilities

• Answer inbound & outbound calls, helping customers with maintenance requests
• Book & schedule contractors for on-site jobs
• Keep customers & contractors in the loop with regular updates
• Process invoices & finalise completed jobs
• Tackle general admin tasks to keep projects on track

Why You'll Love It

• Work from home up to 2-3 days a week after training
• Full, on-the-job training and heaps of career progression opportunities
• A fun, close-knit team where your ideas matter
• Annual bonus of up to $8k based on company performance
• Choose to work in Hillsdale OR Ingleburn - whatever suits you best
• Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift

About You

• A confident communicator with great people skills
• Organised, reliable, and ready to learn
• Solid Microsoft Office skills
• Sound

Only applicants with full Australian working rights will be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.