Junior Contracts Customer Service Specialist - Full Training

Capital Transport; Sydney; Presencial; AUD 45 000 - 60 000; Tempo integral

Resumo da oferta

Capital Transport in Sydney, NSW is seeking a Contracts Customer Service Officer to support the NSW Contracts division. You will perform administrative tasks and handle daily customer service duties.

This junior role offers full training, with inbound/outbound calls, bookings processing by phone and email, and updates on deliveries. No prior experience required; training provided to the right candidate.

Qualificações

• Strong work ethic and reliability.
• Good understanding of the Sydney metro area.
• Clear verbal and written communication abilities.
• Calm, professional telephone manner.

Responsabilidades

• Inbound and outbound customer service calls and enquiries.
• Processing client bookings via phone and email.
• Responding to delivery updates and PO/ POD requests.
• Providing assistance to sub-contractor drivers as needed.

Conhecimentos

Strong work ethic

Sydney knowledge

Excellent communication

Calm telephone manner

Data entry

Self-motivated

Attention to detail

Descrição da oferta de emprego

Capital Transport in Sydney, NSW is seeking a Contracts Customer Service Officer to support the NSW Contracts division. You will perform administrative tasks and handle daily customer service duties.

This junior role offers full training, with inbound/outbound calls, bookings processing by phone and email, and updates on deliveries. No prior experience required; training provided to the right candidate.