IT Systems Specialist

AFL; Western Australia; On-site; AUD 65,000 - 85,000; Full time

Job summary

WA Football (WAF) is seeking an IT Support Specialist to deliver day-to-day IT support, maintain infrastructure, and coordinate with external service providers. You will manage access, assets and documentation while supporting system improvements and AI adoption.

Ideal candidates will have hands-on IT support experience, strong IT environment knowledge, and good communication skills for non-technical staff. National Police Clearance is required.

Qualifications

• Hands-on IT support experience and troubleshooting.
• Strong knowledge of IT environments, networks and cloud technologies.
• Experience managing user access, devices, backups and IT security.

Responsibilities

• Deliver responsive day-to-day IT support to staff.
• Maintain IT systems, networks and end-user devices.
• Manage user access, permissions and technology assets.
• Monitor system performance, security, backups and recovery.
• Maintain accurate IT documentation, procedures and records.
• Support IT policies, technology projects and AI adoption.
• Coordinate with external IT suppliers and service providers.
• Provide technical guidance and training to staff.

Skills

IT Support

Networking

Cloud Technologies

IT Security

Documentation

Problem Solving

Tools

Microsoft 365

Azure

Backup Solutions

Job description

WA Football (WAF) is the peak Australian Rules Football body in Western Australia and plays a key leadership, governance and funding role to football throughout the State, whilst also driving the overall development and growth of the sport.

WAF is a not-for-profit organisation that plays an important role in the ongoing development of football across all communities.

We are passionate about what we do and the people we work with. Our environment is welcoming, diverse, collaborative and team driven.

Our values:

Our organisational values are front and centre of everything we do. Every service we provide, every interaction we have, and every employee behaviour provides evidence and validates these values:

• Integrity
• Belonging
• Growth

Working at WAF is more than just a job, you will be joining our WAF family, you will love what you do and the people you work with.

About the role:

Working within the Operations and Capability business unit you will be responsible for delivering day-to-day IT support, maintaining IT systems and infrastructure, administering key platforms, managing technology assets and documentation, supporting system improvements and projects, and coordinating with external service providers. Your primary responsibilities will include:

• Deliver responsive day-to-day IT support and troubleshooting to staff.
• Maintain IT systems, networks and end-user devices.
• Manage user access, permissions and technology assets.
• Monitor system performance, security, backups and recovery.
• Maintain accurate IT documentation, procedures and records.
• Support IT policies, technology projects, system improvements and AI adoption.
• Coordinate with external IT suppliers and service providers.
• Provide technical advice, guidance and training to staff.

To be considered for this position you will need to demonstrate the following criteria:

• Relevant IT qualifications, with Microsoft, ITIL, cloud or cyber security certifications desirable.
• Hands‑on experience providing IT support and troubleshooting.
• Strong knowledge of IT environments, networks and cloud technologies.
• Experience managing user access, devices, backups and IT security.
• Ability to diagnose problems and take ownership through to resolution.
• A proactive approach to improving systems, processes and technology.
• Strong communication and customer service skills, particularly with non-technical users.
• Ability to work independently and prioritise.
• Possession of a current National Police Clearance and/or willingness to obtain

Applications close5.00pm Tuesday the 17th of November 2026. We reserve the right to close applications prior to the closing date. All applicants will be required to present a current National Police Clearance (no older than six months).