IT Systems Lead: Support, Cloud & Security

AFL; Western Australia; On-site; AUD 65,000 - 85,000; Full time

Job summary

WA Football (WAF) is seeking an IT Support Specialist to deliver day-to-day IT support, maintain infrastructure, and coordinate with external service providers. You will manage access, assets and documentation while supporting system improvements and AI adoption.

Ideal candidates will have hands-on IT support experience, strong IT environment knowledge, and good communication skills for non-technical staff. National Police Clearance is required.

Qualifications

• Hands-on IT support experience and troubleshooting.
• Strong knowledge of IT environments, networks and cloud technologies.
• Experience managing user access, devices, backups and IT security.

Responsibilities

• Deliver responsive day-to-day IT support to staff.
• Maintain IT systems, networks and end-user devices.
• Manage user access, permissions and technology assets.
• Monitor system performance, security, backups and recovery.
• Maintain accurate IT documentation, procedures and records.
• Support IT policies, technology projects and AI adoption.
• Coordinate with external IT suppliers and service providers.
• Provide technical guidance and training to staff.

Skills

IT Support

Networking

Cloud Technologies

IT Security

Documentation

Problem Solving

Tools

Microsoft 365

Azure

Backup Solutions

Job description

WA Football (WAF) is seeking an IT Support Specialist to deliver day-to-day IT support, maintain infrastructure, and coordinate with external service providers. You will manage access, assets and documentation while supporting system improvements and AI adoption.

Ideal candidates will have hands-on IT support experience, strong IT environment knowledge, and good communication skills for non-technical staff. National Police Clearance is required.