IT Support Specialist — End-User & Collaboration Tech (Flexible)

Queensland Health; Gold Coast City; On-site; AUD 112,000 - 122,000; Full time

Benefits offered by this job

12.75% super

17.5% leave loading

Flexible work options

Salary packaging

Modern facilities

Diverse work culture

Job summary

Gold Coast Health is seeking an Information Communication Technology Support Specialist to join the Digital Health and Innovation division. This role delivers frontline support for end-user devices, systems and collaboration technologies to ensure staff can work effectively and securely across the Gold Coast and northern New South Wales region.

You will contribute to the deployment, configuration, maintenance, lifecycle management, and rollout of new technologies, plus hands-on AV and meeting

Responsibilities

• Deliver frontline support for end-user devices, systems, and services, ensuring timely resolution of incidents and service requests
• Provide technical expertise in the deployment, configuration, maintenance, and lifecycle management of end-user devices
• Contribute to the planning, testing, and rollout of new technologies, upgrades, and patches
• Provide hands‑on support and proactive monitoring of Audio-Visual solutions, meeting room technology, and other user‑facing collaboration tools

Job description

Gold Coast Health is seeking an Information Communication Technology Support Specialist to join the Digital Health and Innovation division. This role delivers frontline support for end-user devices, systems and collaboration technologies to ensure staff can work effectively and securely across the Gold Coast and northern New South Wales region.

You will contribute to the deployment, configuration, maintenance, lifecycle management, and rollout of new technologies, plus hands-on AV and meeting