IT Support Engineer – On‑Site (Sydney)

S P Jain School of Global Management; Sydney; On-site; AUD 60,000 - 65,000; Full time

Benefits offered by this job

Superannuation

Job summary

SP Jain School of Global Management in Sydney is seeking an IT Support Engineer to maintain and enhance campus IT, AV, and telephony infrastructure. You will provide Tier 1–2 technical support and help manage Microsoft 365, Entra ID, and network services.

The role requires 2–3 years IT experience, a degree or diploma in IT, CCNA or MCSE/MCSA advantages, and weekend shifts. Australian PR/citizenship is required.

Qualifications

• 2–3 years experience in IT Support or System Administration.
• Degree or Diploma in IT, Computer Science, or a related field.
• CCNA, or MCSA/MCSE certifications (advantageous)
• Should be available to work on weekend shift.
• Must be a PR/Citizen of Australia (no sponsorship)

Responsibilities

• Manage user identities, groups, and MFA via Microsoft Entra ID.
• Implement and manage conditional access policies, device compliance, and security monitoring.
• Install and maintain hardware, desktops, laptops, servers, OS, and endpoints.
• Monitor and maintain campus-wide network (LAN, Wi‑Fi, VLAN), switches and access points.
• Manage firewall rules and coordinate with vendors for security troubleshooting.
• Ensure secure connectivity for all on-campus systems.
• Support classroom and meeting room AV systems and event setups.
• Manage desk phones and telephony integration with network and firewall settings.
• Oversee backup operations, validate data integrity, and perform restoration testing.
• Maintain hardware/software inventory, licensing compliance, and warranties.

Skills

IT support & administration

Microsoft Entra ID

Network security awareness

Education

Degree or Diploma in IT/Computer Science

Tools

Microsoft Entra ID

LAN/Wi‑Fi infrastructure

Firewall management

Microsoft 365 / Office 365

Job description

SP Jain School of Global Management in Sydney is seeking an IT Support Engineer to maintain and enhance campus IT, AV, and telephony infrastructure. You will provide Tier 1–2 technical support and help manage Microsoft 365, Entra ID, and network services.

The role requires 2–3 years IT experience, a degree or diploma in IT, CCNA or MCSE/MCSA advantages, and weekend shifts. Australian PR/citizenship is required.