IT Support - Audio Visual & Events

St Rita's College; Albion; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Staff training and development

Regular social events

Inspiring and collaborative work 환경

Job summary

St Rita's College in Brisbane is seeking an IT Support – Audio Visual & Events to maintain and support AV systems, classroom technology and event delivery, helping staff and students stay connected.

The role requires flexibility for evenings and weekends to support College events; it is a full-time continuing position starting this year. You will work as part of the IT Services team to ensure reliable technology for learning and engagement.

Qualifications

• Experience in IT support or service desk role.
• Experience supporting audio visual systems and event technologies.
• Strong troubleshooting and problem-solving skills across technologies.
• Excellent communication and interpersonal skills with a customer-focused approach.

Responsibilities

• Provide first and second-level IT support to staff and students.
• Support, maintain and troubleshoot audio visual equipment, classroom technologies and event systems.
• Assist with setup, operation and pack-down of technology for College events and meetings.
• Respond to helpdesk requests and resolve technical issues promptly and professionally.
• Assist with maintaining IT infrastructure, software applications and technology resources across the College.
• Contribute to planning and implementing new technologies and system improvements.
• Maintain flexibility to work outside standard hours for events.

Skills

IT support

Audio visual

Event tech

Customer service

Communication

Job description

Help bring our College community to life through seamless technology, inspiring events and outstanding support

Are you a skilled IT professional with a passion for technology, audio visual systems and delivering exceptional user experiences? Join St Rita's College as our IT Support – Audio Visual & Events and play a key role in supporting learning, engagement and events across our vibrant school community.

St Rita’s College is a dynamic Catholic secondary school for girls in Years 5–12, located in Clayfield, Brisbane. Guided by our Presentation heritage and the motto Virtute non Verbis – Action not Words, we are committed to nurturing confident, compassionate and capable young women who make a meaningful contribution to their communities.

We are seeking a motivated and customer-focused IT professional to provide technical support across the College, with a particular focus on audio visual technologies and event delivery. Working as part of the IT Services team, this role is responsible for maintaining and supporting IT and AV systems, assisting staff and students, and ensuring College events are delivered successfully through reliable technology solutions. As many College events take place outside standard school hours, flexibility to work occasional evenings and other varied hours is an essential requirement of the role.

This is a full-time continuing position starting this year.

WHAT YOU’LL BE DOING

• Provide first and second-level IT support to staff and students.
• Support, maintain and troubleshoot audio visual equipment, classroom technologies and event systems.
• Assist with the setup, operation and pack-down of technology for College events, meetings, assemblies and performances.
• Respond to helpdesk requests and resolve technical issues in a timely and professional manner.
• Assist with maintaining IT infrastructure, software applications and technology resources across the College.
• Contribute to the planning and implementation of new technologies and system improvements.
• Flexibility to work outside standard business hours, including evenings and occasional weekends, to support College events, performances, information evenings, assemblies and other community activities.
• Provide exceptional customer service and technical guidance to stakeholders across the College community.

ABOUT YOU

You will bring:

• Demonstrated experience in an IT support, service desk or technology support role.
• Experience supporting audio visual systems and event technologies.
• Strong troubleshooting and problem-solving skills across a range of technologies.
• Excellent communication and interpersonal skills with a customer-focused approach.
• The ability to prioritise tasks and manage competing deadlines.
• A proactive and flexible approach, including availability to support occasional out-of-hours College events.
• A commitment to working collaboratively and contributing positively to a team environment.

WHAT WE OFFER

St Rita's College also offers a range of generous benefits for our staff including:

• Competitive remuneration
• Staff training and development opportunities
• Regular social events & celebrations
• An inspiring and collaborative work environment

JOB REQUIREMENTS

All staff are required to hold a current Working With Children Check (blue card) or current Queensland Teachers registration before commencing at the College.

The position description is available on the College website.