IT Specialist

Chery Motor Australia Pty Ltd; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Chery Motor Australia Pty Ltd seeks a hands‑on IT Specialist to support and enhance our enterprise IT environment, spanning ERP, CRM, network and security infrastructure, endpoint management, and compliance administration. This role balances day‑to‑day operational support with project work in a growing IT landscape.

The successful candidate will deploy and support IT solutions, pilot phases, end‑user support, and technology rollouts, contributing to ongoing process improvements while maintaining

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, or related discipline; or equivalent practical experience.
• 2-4 years hands-on experience in an IT Specialist, IT System Administrator, or IT Engineer role within an enterprise or multi‑system environment.
• Hands-on experience with Microsoft security and compliance platforms, including Microsoft Intune, Microsoft Defender, Microsoft Purview, Group Policies, and endpoint management.
• Experience supporting or administering ERP and business systems, such as Pentana, SAP S/4HANA, or similar enterprise platforms.
• Strong experience providing Level 1/2 technical support, including system troubleshooting, user support, and basic data administration.
• Solid experience in a Microsoft 365–based environment, with hands-on exposure to SharePoint Online, Power BI, Power Automate, and related collaboration and automation tools, or AWS cloud service.
• Australian Citizen or PR visa is required.
• Strong ability to analyse, troubleshoot, and resolve technical issues across applications, endpoints, security controls, and enterprise systems in a structured and practical manner.
• Demonstrates a proactive approach to IT security, risk management, and compliance, with attention to detail when implementing controls, policies, and governance requirements.
• Takes ownership of assigned tasks, ensuring stability, availability, and continuous improvement through effective administration and maintenance.
• Provides professional, patient, and effective technical support to end users, with the ability to translate technical concepts into clear, practical guidance.
• Maintains accurate technical documentation, configurations, and procedures to support operational consistency, knowledge sharing, and audit readiness.
• Works effectively with internal stakeholders, vendors, and service providers, communicating clearly and constructively in both technical and non‑technical contexts.
• Chinese reading and writing, mandarin speaking are preferred.
• Experience working in Automotive industry in preferred.

Responsibilities

• IT Application Administration: Administer enterprise IT applications and platforms, including user provisioning, access control, role‑based permissions, and lifecycle management across business systems and cloud services.
• IT Security, Endpoint & Compliance Administration: Manage and maintain IT security and compliance controls, including Microsoft Intune, Defender, Purview, Group Policies, and endpoint security configurations.
• ERP & Business System Administration: Provide day‑to‑day administration and operational support for ERP and business systems, including Pentana MDS, SAP S/4HANA, and related integrated platforms.
• IT System Maintenance: Perform routine maintenance tasks on IT systems, including monitoring system performance, troubleshooting issues, and applying updates and patches.
• Technical Support & Data Administration: Deliver Level 1/2 technical support to end users, including troubleshooting hardware, software, system access, and data‑related issues.
• Microsoft 365 Platform & Automation Support: Support and administer the Microsoft 365 ecosystem, including SharePoint Online, Power BI, Power Automate, and related services.
• IT Project Implementation & Deployment Support: Actively participate in IT project delivery, including pilot/trial execution, system rollout, technical deployment, testing, and post‑implementation end‑user support.

Skills

End-user support

Troubleshooting

Microsoft 365

Power BI

SharePoint Online

Power Automate

ERP Administration

Security & Compliance

Vendor coordination

Documentation

Education

Bachelor’s degree in information technology or related

Tools

Pentana MDS

SAP S/4HANA

Microsoft Intune

Microsoft Defender

Microsoft Purview

Group Policies

SharePoint Online

Power BI

Power Automate

AWS Cloud

Job description

We are seeking a hands‑on and technically IT Specialist to support and enhance our enterprise IT environment. This role is suited to an IT engineer who is comfortable working across IT systems (ERP, CRM, etc.), network and security infrastructure, endpoint management, and compliance administration, while also actively participating in IT project implementations.

The IT Specialist will play an important role in delivering and supporting IT solutions, including system deployments, pilot and trial phases, end‑user support, and technology rollouts. The ideal candidate is proactive, detail‑oriented, and capable of balancing day‑to‑day operational support with project‑based work in a growing and evolving IT environment.

Key Responsibilities

• IT Application Administration: Administer enterprise IT applications and platforms, including user provisioning, access control, role‑based permissions, and lifecycle management across business systems and cloud services.
• IT Security, Endpoint & Compliance Administration: Manage and maintain IT security and compliance controls, including Microsoft Intune, Microsoft Defender, Microsoft Purview, Group Policies, and endpoint security configurations. Support and maintain compliance with security frameworks and standard(s) such as the Australian Essential‑8.
• ERP & Business System Administration: Provide day‑to‑day administration and operational support for ERP and business systems, including Pentana MDS, SAP S/4HANA, and related integrated platforms. Coordinate system configuration, user access, data accuracy, and liaise with vendors or internal stakeholders as required.
• IT System Maintenance: Perform routine maintenance tasks on IT systems, including monitoring system performance, troubleshooting issues, and applying updates and patches.
• Technical Support & Data Administration: Deliver Level 1/2 technical support to end users, including troubleshooting hardware, software, system access, and data‑related issues. Perform data administration tasks to ensure data integrity, availability, and proper system operation.
• Microsoft 365 Platform & Automation Support: Support and administer the Microsoft 365 ecosystem, including SharePoint Online, Power BI, Power Automate, and related services. Assist with automation, reporting, collaboration solutions, and continuous improvement of business workflows.
• IT Project Implementation & Deployment Support: Actively participate in IT project delivery, including pilot/trial execution, system rollout, technical deployment, testing, and post‑implementation end‑user support. Ensure smooth adoption and transition into business‑as‑usual operations.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related discipline; or equivalent practical experience.
• 2-4 years of hands‑on experience in an IT Specialist, IT System Administrator, or IT Engineer role within an enterprise or multi‑system environment.
• Hands‑on experience with Microsoft security and compliance platforms, including Microsoft Intune, Microsoft Defender, Microsoft Purview, Group Policies, and endpoint management.
• Experience supporting or administering ERP and business systems, such as Pentana, SAP S/4HANA, or similar enterprise platforms.
• Strong experience providing Level 1/2 technical support, including system troubleshooting, user support, and basic data administration.
• Solid experience in a Microsoft 365–based environment, with hands‑on exposure to SharePoint Online, Power BI, Power Automate, and related collaboration and automation tools, or AWS cloud service.
• Australian Citizen or PR visa is required.
• Strong ability to analyse, troubleshoot, and resolve technical issues across applications, endpoints, security controls, and enterprise systems in a structured and practical manner.
• Demonstrates a proactive approach to IT security, risk management, and compliance, with attention to detail when implementing controls, policies, and governance requirements.
• Takes ownership of assigned tasks, ensuring stability, availability, and continuous improvement through effective administration and maintenance.
• Provides professional, patient, and effective technical support to end users, with the ability to translate technical concepts into clear, practical guidance.
• Maintains accurate technical documentation, configurations, and procedures to support operational consistency, knowledge sharing, and audit readiness.
• Works effectively with internal stakeholders, vendors, and service providers, communicating clearly and constructively in both technical and non‑technical contexts.
• Chinese reading and writing, mandarin speaking are preferred.
• Experience working in Automotive industry in preferred.

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