IT Operations & Infrastructure Team Lead: Hybrid Cloud

Camden Council; Camden; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

35-hour week

Leaseback vehicle / car allowance

Hybrid work arrangements

Health program

Free parking

Career development

Job summary

Camden Council in NSW is seeking a Team Leader IT Operations & Infrastructure to manage day-to-day ICT operations, lead a technical team and ensure high service levels across on-premises, cloud, and SaaS environments.

Reporting to the Head of Technology Services, you will drive cyber security, system resiliency and efficiency while coordinating with Business Applications and Service Delivery teams to deliver exceptional IT support.

Qualifications

• Relevant tertiary qualifications and/or extensive experience in an Information Technology Operations role.
• Demonstrated Operational Leader experience in private & public hybrid cloud environments and multiple SaaS environments.
• High level of technical knowledge/skill in delivering IT to a medium to large organisation.
• Self-motivated with the ability to manage multiple projects.
• Demonstrated ability to lead, motivate and develop staff in a team environment.
• High-level oral and written communication skills with the ability to motivate and lead people in quality improvement.
• Exceptional customer service and vendor management skills.
• Excellent analytical and problem-solving skills.
• Demonstrated ability to assess change and implement process improvement.
• Experience with on-premises to cloud migrations.

Responsibilities

• Lead a team of technical experts with a focus on day-to-day ICT operations.
• Provide high-level technical knowledge across on-premises, cloud and SaaS environments.
• Ensure cyber security, system resiliency and efficiency are maintained.
• Collaborate with Business Applications and Service Delivery Teams to deliver excellent IT support.

Skills

Operational leadership

Technical knowledge

Project management

People leadership

Communication

Vendor management

Analytical skills

Process improvement

Cloud migrations

Change management

Education

Information Technology Operations

Job description

Camden Council in NSW is seeking a Team Leader IT Operations & Infrastructure to manage day-to-day ICT operations, lead a technical team and ensure high service levels across on-premises, cloud, and SaaS environments.

Reporting to the Head of Technology Services, you will drive cyber security, system resiliency and efficiency while coordinating with Business Applications and Service Delivery teams to deliver exceptional IT support.