Team Leader IT Operations & Infrastructure

Careers at Council; Camden; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

35-hour week

Leaseback vehicle or car allowance

Hybrid work arrangements

Health program and wellbeing leave

Free parking

Career development

Job summary

Council is seeking a Team Leader IT Operations & Infrastructure to guide a skilled team in delivering reliable ICT services. The role covers on-premises and cloud environments, SaaS integrations, and cyber security, with a focus on service excellence and continuous improvement.

You will lead initiatives, manage multiple projects, and collaborate with cross-functional teams to ensure resilient, efficient systems and strong vendor partnerships.

Qualifications

• Tertiary qualification in IT or equivalent with extensive operations experience.
• Experience leading in hybrid cloud and SaaS environments.
• Strong technical knowledge for a medium to large organisation.
• Ability to manage multiple projects.
• Proven ability to lead and develop staff in a team environment.
• Excellent oral and written communication and problem-solving skills.
• Experience with on-premises to cloud migrations.

Responsibilities

• Lead a team of IT operations professionals.
• Ensure cybersecurity, resiliency and efficiency of ICT systems.
• Oversee day-to-day operations across on-premises and cloud environments.
• Deliver high-level IT customer service and support.
• Drive process improvements and change management.

Skills

Team leadership

Hybrid cloud environments

On-prem to cloud migrations

SaaS environments

Cybersecurity

Vendor management

Communication

Problem-solving

Project management

Education

Relevant IT degree or equivalent

Job description

Team Leader IT Operations & Infrastructure

Team Leader IT Operations & Infrastructure

SALARY: An attractive remuneration package will be negotiated

Work Type: Permanent Full Time

• Enjoy a 35-hour working week
• Fully maintained leaseback vehicle or car allowance
• Flexibility through Flex leave provisions and hybrid work arrangements
• Health program including free flu vaccinations, skin checks and health and wellbeing leave options
• Free parking
• Central location with a modern building and latest technology
• Join an organisation committed to offering and supporting professional career development

Council's Digital, Technology and Innovation Branch are on the lookout for an Infrastructure and Operations Team Leader. Reporting to the Head of Technology Services, you will be working alongside your peers in the Business Applications and Service Delivery Teams to provide exceptional IT customer service and support to Council. You will lead a team of technical experts with a primary focus on providing a high level of technical knowledge for the day-to-day operations of the Councils ICT systems, including on-premise, public and private cloud computing, multi-site network, extensive integrations and bespoke software packages, ensuring cyber security, system resiliency and efficiency are maintained.

• Relevant tertiary qualifications and/or extensive experience in an Information Technology Operations role
• Demonstrated relevant Operational Leader experience in private & public hybrid cloud environments and multiple SaaS environments
• Demonstrate a high level of technical knowledge/skill in delivering Information technology to a medium to large organisation
• Self-motivated with an ability to manage multiple projects
• Demonstrated ability to lead, motivate and develop staff in a team environment
• Demonstrated high-level oral and written communication skills with the proven ability to motivate and lead people in quality improvement
• Exceptional customer service and vendor management skills
• Excellent analytical and problem-solving skills
• Demonstrated ability to assess change and implement process improvement
• Experience with on-premises to cloud migrations

Further Information: Andrew Durbridge, Head of Technology Services on 02 4653 3***

Closing Date for above position: 19/10/2026