IT Engineer - Field & Network Support (Snowy 2.0)

Future Generation Joint Venture - FGJV; Snowy Monaro Regional Council; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Employee Assistance Program (EAP)

Paid Parental Leave

Qantas Club Membership discounts

Professional Development

Job summary

Future Generation Joint Venture (FGJV) seeks an IT Support Specialist to deliver desktop and network support across FGJV sites within challenging Snowy Mountains locations. You will install, configure, and troubleshoot workstations, printers and mobile devices, while coordinating with the IT Network Supervisor to resolve complex issues.

The role requires a degree in IT or computing, relevant certifications, and a +2 year background supporting a sizeable IT environment.

Qualifications

• Bachelor’s degree or related field required.
• Certifications in IT/Networking or equivalent training.
• White Card preferred for site access and safety.

Responsibilities

• Assist IT Network Supervisor in fulfilling sites IT needs.
• Troubleshoot FGJV personnel IT issues across sites.
• Provide PC/laptop hardware and software support.
• Set up computers, printers, email and mobile devices for end users.
• Configure SOHO routers and network cabling; interpret Cisco switch LEDs.
• Train staff on new hardware/software; perform patch management and security checks.
• Manage IT assets and report to IT Manager weekly.

Skills

Networking

Windows OS

Troubleshooting

Communication

Time management

Attention to detail

Teamwork

English fluency

Education

Bachelor’s Degree in Computer Engineering, IT, CS or related

Certifications: MCSA/MCSE/CCNA/ITIL

White Card

Tools

Cisco switches

Backup & Virtualisation

SOHO router configuration

Job description

Future Generation Joint Venture (FGJV) seeks an IT Support Specialist to deliver desktop and network support across FGJV sites within challenging Snowy Mountains locations. You will install, configure, and troubleshoot workstations, printers and mobile devices, while coordinating with the IT Network Supervisor to resolve complex issues.

The role requires a degree in IT or computing, relevant certifications, and a +2 year background supporting a sizeable IT environment.