Engineer - IT

Future Generation Joint Venture - FGJV; Snowy Monaro Regional Council; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive Salary

Employee Assistance Program (EAP)

Paid Parental Leave

Qantas Club Membership discounts

Professional Development

Job summary

Future Generation Joint Venture (FGJV) seeks an IT Support Specialist to deliver desktop and network support across FGJV sites within challenging Snowy Mountains locations. You will install, configure, and troubleshoot workstations, printers and mobile devices, while coordinating with the IT Network Supervisor to resolve complex issues.

The role requires a degree in IT or computing, relevant certifications, and a +2 year background supporting a sizeable IT environment.

Qualifications

• Bachelor’s degree or related field required.
• Certifications in IT/Networking or equivalent training.
• White Card preferred for site access and safety.

Responsibilities

• Assist IT Network Supervisor in fulfilling sites IT needs.
• Troubleshoot FGJV personnel IT issues across sites.
• Provide PC/laptop hardware and software support.
• Set up computers, printers, email and mobile devices for end users.
• Configure SOHO routers and network cabling; interpret Cisco switch LEDs.
• Train staff on new hardware/software; perform patch management and security checks.
• Manage IT assets and report to IT Manager weekly.

Skills

Networking

Windows OS

Troubleshooting

Communication

Time management

Attention to detail

Teamwork

English fluency

Education

Bachelor’s Degree in Computer Engineering, IT, CS or related

Certifications: MCSA/MCSE/CCNA/ITIL

White Card

Tools

Cisco switches

Backup & Virtualisation

SOHO router configuration

Job description

The Future Generation Joint Venture brings together the combined engineering experience and expertise of WeBuild, Clough and Lane and has been selected to design construct Snowy 2.0. This project is based within the Snowy Mountains in NSW and will deliver one of the largest pumped hydro schemes in the world.

Snowy 2.0 is the next chapter in the Snowy Scheme's history. It is the largest committed renewable energy project in Australia and will provide on-demand energy and large-scale storage for many generations to come. This Iconic Project has and will continue to create its own legacy in Australian history.

Purpose of the Role

To provide basic to advanced desktop side troubleshooting, maintenance and IT support to our end users, both locally and remotely.

Qualifications

• Bachelor’s Degree in Computer Engineering, Information Technology, Computer Science or Telecommunications or related discipline
• Industry based Certifications and/or formal training such as: MCSA/MCSE/CCNA /ITIL or other related courses
• White Card

Experience

• Minimum 2 years’ experience supporting an IT environment with over 60 computers. Providing support to multiple sites
• Experience working in the Construction Industry in a similar role – preferred

Required Competencies

• Knowledge of TCP/IP networking, LAN, Wireless Networks
• Familiar with General Operating Systems, Enterprise Programming languages and office software
• Windows AD, DNS, DHCP, DFS skills
• Working knowledge of Back up and Virtualisation
• Strong understanding of IT Principals
• Sound understanding of application life cycle and operating systems
• Strong understanding of Network Infrastructure and related topology
• Understanding of IT security
• Language: fluent English mandatory; an additional language constitutes an advantage
• A strong commitment to a team-based environment, with strong collaborative skills
• Communication – strong verbal and written communication skills
• Sound analytical problem-solving skills
• Growth mindset and willingness to accept criticism
• Strong problem-solving ability
• Well-developed time management skills
• Exceptional attention to detail

Core Accountabilities and Responsibilities

• Assist IT Network Supervisor in fulfilling sites IT needs
• Troubleshooting all FGJV personnel IT matters
• Excellent PC/laptop troubleshooting skills (both software and hardware);
• Set up computer, printer, email, mobile device for end users.
• Configure SOHO router, WIFI AP, patch network cable, understanding the meaning of Cisco switches’ LED lights.
• Ability to train staff on newly installed hardware and software systems.
• Ability to check Security software and regular update and patch management,
• IT assets management
• Ability to troubleshoot complex software and hardware issues
• Weekly Reporting to IT Manager and Head of ICT

The above listed authorities & responsibilities are only a guide and may change as directed by your Manager/Supervisor or as per the requirements of FGJV Management.

As an employee you will be eligible to participate in a number of additional employee benefits. This includes:

• Competitive Salary
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Qantas Club Membership discounts
• Professional Development

The employment relationship will be governed by Australia or New Zealand Employment Law.

These positions are in remote challenging areas with extreme cold temperatures which need to be considered before applying for these roles.

Project Overview

Snowy 2.0 Project Promotional Video - YouTube