Engineer - IT

Future Generation Snowy 2.0; Cooma; On-site; AUD 65,000 - 90,000; Full time

Job summary

Future Generation Joint Venture (FGJV) is seeking an IT professional to provide desktop and remote end-user support across multiple sites for Snowy 2.0. The role covers troubleshooting software and hardware, setting up devices, and assisting the IT Network Supervisor to meet site IT needs.

Requirements include a Bachelor's degree in IT/CS or related field, IT certifications (MCSA/MCSE/CCNA/ITIL), a White Card, and at least 2 years supporting an IT environment with 60+ computers.

Qualifications

• 2+ years supporting an IT environment with 60+ computers
• Experience in construction industry preferred
• Knowledge of TCP/IP networking, LAN, Wireless Networks
• Familiar with General Operating Systems, Enterprise Programming languages and office software
• Working knowledge of Backup and Virtualisation
• Strong understanding of IT security
• Fluent English; additional language an advantage
• Strong communication and problem-solving skills
• Time management and attention to detail

Responsibilities

• Assist IT Network Supervisor in fulfilling sites IT needs
• Troubleshooting all FGJV personnel IT matters
• Excellent PC/laptop troubleshooting skills (both software and hardware)
• Set up computer, printer, email, mobile device for end users
• Configure SOHO router, WIFI AP, patch network cable, understand Cisco switches LED lights
• Train staff on newly installed hardware and software systems
• Check security software and manage updates/patches
• IT assets management
• Troubleshoot complex software and hardware issues
• Weekly reporting to IT Manager and Head of ICT

Skills

IT support

Desktop troubleshooting

Networking

Communication skills

Problem-solving

Education

Bachelor's Degree in Computer Engineering, IT, CS or Telecommunications

Certifications: MCSA/MCSE/CCNA/ITIL

White Card

Job description

Future Generation Joint Venture (FGJV) is the principal contractor for Snowy Hydro's Snowy 2.0, Australia's largest committed renewable energy project. We bring the combined engineering expertise of three companies - Italy's Webuild (formerly Salini Impregilo), Australian-based Clough and US-based Lane Construction.

Snowy 2.0 is the next chapter in the Snowy Scheme's history. It is the largest committed renewable energy project in Australia and will provide on-demand energy and large-scale storage for many generations to come. This Iconic Project has and will continue to create its own legacy in Australian history.

Purpose of the Role:

To provide basic to advanced desktop side troubleshooting, maintenance and IT support to our end users, both locally and remotely.

Qualifications:

• Bachelor's Degree in Computer Engineering, Information Technology, Computer Science or Telecommunications or related discipline
• Industry based Certifications and/or formal training such as: MCSA/MCSE/CCNA /ITIL or other related courses
• White Card

Experience:

• Minimum 2 years' experience supporting an IT environment with over 60 computers. Providing support to multiple sites
• Experience working in the Construction Industry in a similar role - preferred
• Knowledge of TCP/IP networking, LAN, Wireless Networks
• Familiar with General Operating Systems, Enterprise Programming languages and office software
• Working knowledge of Back up and Virtualisation
• Strong understanding of IT Principals
• Sound understanding of application life cycle and operating systems
• Strong understanding of Network Infrastructure and related topology
• Understanding of IT security
• Language: fluent English mandatory; an additional language constitutes an advantage
• A strong commitment to a team-based environment, with strong collaborative skills
• Communication - strong verbal and written communication skills
• Sound analytical problem-solving skills
• Growth mindset and willingness to accept criticism
• Strong problem-solving ability
• Well-developed time management skills
• Exceptional attention to detail

Core Accountabilities and Responsibilities:

• Assist IT Network Supervisor in fulfilling sites IT needs
• Troubleshooting all FGJV personnel IT matters
• Excellent PC/laptop troubleshooting skills (both software and hardware);
• Set up computer, printer, email, mobile device for end users.
• Configure SOHO router, WIFI AP, patch network cable, understanding the meaning of Cisco switches' LED lights.
• Ability to train staff on newly installed hardware and software systems.
• Ability to check Security software and regular update and patch management,
• IT assets management
• Ability to troubleshoot complex software and hardware issues
• Weekly Reporting to IT Manager and Head of ICT

The above listed authorities & responsibilities are only a guide and may change as directed by your Manager/Supervisor or as per the requirements of FGJV Management.