IT Field Engineer - Remote Site Support, Industrial Project

Webuild S.p.A.; Cooma; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Professional Development

Job summary

Future Generation Joint Venture in NSW is seeking an IT Support Specialist to provide desktop-level troubleshooting, maintenance and end-user support across multiple sites, including remote locations. You will assist the IT Network Supervisor, handle device setups, software and hardware fixes, and contribute to security updates and asset management.

Applicants should have a Bachelor’s degree in IT/Computer Engineering or related field, 2+ years’ experience, and English fluency; White Card

Qualifications

• Bachelor’s degree in Computer Engineering, IT, CS or Telecommunications or related discipline.
• Certifications such as MCSA/MCSE/CCNA/ITIL or related courses are advantageous.
• White Card.

Responsibilities

• Assist IT Network Supervisor in fulfilling sites IT needs.
• Troubleshooting all FGJV personnel IT matters.
• PC/laptop troubleshooting for software and hardware.
• Set up computer, printer, email, and mobile devices for end users.
• Configure SOHO router, WIFI AP, patch network cable, understand Cisco switch LEDs.
• Train staff on new hardware and software systems.
• Check security software and perform patch management.
• IT asset management.
• Weekly reporting to IT Manager and Head of ICT.

Skills

Networking TCP/IP

Backup/Virtualization

IT security

Strong communication

Teamwork

Time management

Education

Bachelor’s degree in Computer Engineering/IT/CS/Telecommunications

MCSA/MCSE/CCNA/ITIL or related certs

White Card

Tools

Cisco switches

Office software

Operating systems

Job description

Future Generation Joint Venture in NSW is seeking an IT Support Specialist to provide desktop-level troubleshooting, maintenance and end-user support across multiple sites, including remote locations. You will assist the IT Network Supervisor, handle device setups, software and hardware fixes, and contribute to security updates and asset management.

Applicants should have a Bachelor’s degree in IT/Computer Engineering or related field, 2+ years’ experience, and English fluency; White Card