IT and Systems Administrator

Litchfield Council; Humpty Doo; On-site; AUD 100,000 - 107,000; Full time

Benefits offered by this job

Superannuation

Salary sacrifice

Leave loading 17.5%

Job summary

Litchfield Council is seeking a hands-on IT professional to own IT issues, coordinate technical support and ensure problems are resolved promptly. You will support staff, keep systems running and improve processes across hardware, software and networks.

The role combines practical IT support with systems administration, data integrity and information management, including liaising with external providers to maintain service standards and keep operations efficient.

Qualifications

• Two to three years' experience in IT support, systems administration or IT operations.
• Qualification in Computer Science, Information Technology or a related field.
• Willingness to learn; training will be provided on council software.

Responsibilities

• Maintaining and troubleshooting IT hardware, software and systems to support day-to-day Council operations
• Coordinating external IT contractors and consultants to resolve issues and ensure service standards
• Administering Council's business systems, including Authority, InfoXpert and InfoCouncil, with training provided where needed
• Maintaining IT asset registers covering laptops, monitors, chargers and other equipment

Skills

IT support

Systems administration

Vendor coordination

Education

Bachelor's degree in Computer Science or Information Technology

Tools

InfoXpert

InfoCouncil

Authority

Job description

• Band Level 6 Salary $100k-107k + superannuation, salary sacrifice, 17.5% leave loading
• Six weeks annual leave
• Permanent full time role

Keep the Systems Running. Make Technology Work Smarter.

Litchfield Council is looking for someone who can take ownership of IT issues, coordinate technical support and make sure problems get resolved. If you're a hands-on IT professional who enjoys finding solutions, supporting people and keeping systems working as they should, this could be your next move.

About the Role:

This is a varied role where you'll combine practical IT support with systems administration, data integrity and information management. You'll be the go to person who helps staff resolve technical issues, coordinates external IT providers and ensures problems are followed through to resolution, rather than leaving teams to chase answers themselves.

From hardware and network related issues to business software, digital records and data management, you'll play a key role in keeping Council connected, efficient and productive.

Some of your main responsibilities will include:

• Maintaining and troubleshooting IT hardware, software and systems to support day-to-day Council operations
• Coordinating external IT contractors and consultants to resolve issues and ensure service standards are met
• Administering Council's business systems, including Authority, InfoXpert and InfoCouncil, with training provided where needed
• Maintaining IT asset registers covering laptops, monitors, chargers and other equipment

What's needed for your success?

You'll ideally bring two to three years experience in a similar IT support, systems administration or IT operations role, along with a qualification in Computer Science, Information Technology or a related field.

A willingness to learn is essential, and training will be provided on council specific software.

But more importantly, you'll be someone who is:

• Technically minded - comfortable working with both hardware and software
• Solutions focused - able to investigate issues, coordinate support and see problems through to resolution
• Proactive - identifying opportunities to improve systems and processes
• Organised - keeping accurate records and managing IT assets and competing priorities
• A strong communicator - able to support staff with varying levels of technical knowledge

Applications close 08 November 2026