Business Systems Lead

Lismore City Council; Lismore City Council; On-site; AUD 108,000 - 124,000; Full time

Benefits offered by this job

Flexible work options

Employee Assistance and Health & Well‑

Wellbeing Programs

Training and development opportunities

Job summary

Lismore City Council is seeking a Business Systems Lead to drive the lifecycle of Council's core business systems and records management, delivering fit-for-purpose, secure solutions across departments.

You will lead a collaborative technology and innovation team, partner with stakeholders to optimise processes, and implement systems that enhance efficiency and service delivery for the community.

Qualifications

• Leadership experience managing teams delivering business systems
• Strong stakeholder engagement and requirements gathering
• Experience with system integration and governance
• Knowledge of cyber security compliance and records management

Responsibilities

• Lead the lifecycle management of Council's business systems, ensuring fit-for-purpose and secure solutions.
• Build relationships with stakeholders and provide expert advice on system decisions and major technology changes.
• Manage the Business Systems Team, Records Management and budgets to ensure high-quality service delivery.
• Drive governance, performance and continuous improvement through reporting and documentation.

Skills

Leadership

Stakeholder engagement

System integration

Cyber security awareness

Education

Bachelor's degree in IT/Systems/BA

Tools

Reporting tools

Budget management

Job description

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.

Shape your future. Serve your Community. Belong to something bigger.

About this Position:

Join our Technology and Innovation team as the Business Systems Lead and play a key role in delivering and enhancing the technology solutions that support Council's operations and services. Reporting to the Manager Technology and Innovation, you will lead the Business Systems team and oversee the Records Management function, partnering with stakeholders across the organisation to understand business needs, optimise processes, and implement fit-for-purpose systems that drive efficiency and innovation.

This is an exciting leadership opportunity for a highly collaborative and customer-focused professional who thrives on building relationships, solving complex business challenges, and delivering meaningful outcomes through technology. You will provide strategic and operational leadership across Council's business applications and data environment, while fostering a culture of continuous improvement, adaptability, and service excellence in a dynamic local government setting.

What We can offer you:

• Flexible work options working within operational requirements.
• Employee Assistance and Health & Wellbeing Programs.
• Training and development opportunities.

What we trust you to deliver:

• Lead the lifecycle management of Council's business systems, ensuring they are fit-for purpose, integrated, secure and deliver a high-quality user experience.
• Build strong relationships with stakeholders across Council, providing expert advice, influencing system decision and leading major technology and change inititatives.
• Manager the Business Systems Team, Records Management function, vendors and budgets, ensuring effective service delivery, compliance and continuous improvement.
• Drive system performance, governance and innovation through strategic planning, DPI reporting, cyber security compliance, documentation and records management oversight.

What you will need to be successful:

• Tertiary qualifications in Information Technology, Systems, Business Analysis or related field.
• Proven experience leading teams and delivering business systems support withing complex technology environments, with the ability to drive performance and manage competing priorities.
• Strong expertise in business systems, business analysis and project delivery, including stakeholder engagement, requirements gathering, system implementation and continuous improvement.
• Excellent communications, analytical and problem-solving skills, with experience in system integration, reporting tools and delivering customer-focused technology solutions across large organisation.

Full Time: 70 hours a fortnight

Salary: A salary range from $107,605.00 to $123,746.00 per annum + 12% Superannuation

Contact: If you want to know more about this opportunity, please contact Peter Nelson, Manager Information and Technology, on 02 6625 0***.

Considering relocating for this opportunity?

Relocation support is available through The Welcome Experience, a NSW Government initiative assisting individuals and families moving to regional areas.

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that will include health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .