Internal Sales

Motion Asia Pacific Pty; Grafton; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Recognition programs and bonus scheme

Uniforms supplied

Attractive retail discount

Career growth and development

1 paid Volunteer Leave Day

Parental leave top-up allowance

Employee Assistance Program

Job summary

Motion Asia Pacific Pty in Grafton is seeking a customer-focused team player to join our supportive team. You will handle customer service and sales support, processing orders, quotes, and inquiries while building strong relationships with customers to tailor solutions.

We offer recognition programs, a bonus scheme, uniforms, retail discounts, career growth, paid volunteer day, parental leave top-up, and access to an Employee Assistance Program to support well-being.

Qualifications

• Experience in customer service and sales.
• Ability to multitask and prioritise workloads.
• Intermediate computer literacy.
• Good communication and written skills.
• Team player to support other areas when required.
• Experience in industrial products (hose and fittings) is desirable but not essential.

Responsibilities

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Skills

Customer service

Sales

Multitasking

Computer literacy

Communication

Team player

Industrial hose & fittings

Job description

We are looking for a team player and a can-do attitude, with experience in the customer service/ sales industry, to join our supportive team in Grafton.

When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return!

What your day looks like?

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Who are you?

• Demonstrated experience in the customer service and sales industry.
• The ability to multitask and priority your workloads
• Computer literacy at an intermediate level
• Good communication and written skills
• Team player to support other areas when required
• Experience in industrial products such industrial hose and fittings is highly desirable but not essential

What's in it for you?

• Recognition programs and bonus scheme for your performance.
• Enrol to Internal Sales programs and explore who our customers are and different communication methods for customers with different needs. We want you to get the best when it comes to delivering results and driving customer success.
• Uniforms supplied - feel like a team.
• Access to attractive retail discount and earn cashback
• Opportunities for career growth and development within the business
• 1 paid Volunteer Leave Day per calendar year
• Parental leave top-up allowance
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services

Why us?

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.