AUS Inds Internal Sales

Motion; Grafton; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Uniforms supplied

Retail discounts

Volunteer Leave Day

Parental leave top-up

Employee Assistance Program

Job summary

MOTION in Grafton, NSW, seeks a team player with customer service and sales experience to join our supportive team. You’ll deliver service via phone, email and in person, process orders and inquiries, and build relationships by understanding customer needs and offering tailored solutions.

You’ll assist the external sales team and inventory management. We offer uniforms, retail discounts, volunteer leave, parental top-up, and an Employee Assistance Program.

Qualifications

• Must have customer service and sales experience.
• Ability to multitask and prioritise workloads.
• Good written and verbal communication, and basic computer skills.

Responsibilities

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries accurately.
• Develop and maintain relationships by understanding customer needs and offering tailored solutions.
• Support the external sales team by preparing quotes and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Skills

customer service

sales experience

multitask

communication skills

computer literacy

Tools

CRM software

MS Office

Job description

We are looking for a team player and a can-do attitude, with experience in the customer service/ sales industry, to join our supportive team in Grafton. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return!

What your day looks like?

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Who are you?

• Demonstrated experience in the customer service and sales industry.
• The ability to multitask and priority your workloads.
• Computer literacy at an intermediate level.
• Good communication and written skills.
• Team player to support other areas when required.
• Experience in industrial products such as industrial hose and fittings is highly desirable but not essential.

What’s in it for you?

Recognition programs and bonus scheme for your performance.

Enrol to Internal Sales programs and explore who our customers are and different communication methods for customers with different needs.

We want you to get the best when it comes to delivering results and driving customer success.

• Uniforms supplied - feel like a team.
• Access to attractive retail discount and earn cashback.
• Opportunities for career growth and development within the GPC/ Global network.
• 1 paid Volunteer Leave Day per calendar year.
• Parental leave top-up allowance.
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.

Why us?

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.