Internal Review Officer: Evidence-Based Decisions

Publicroles; Western Australia; Hybrid; AUD 63,000 - 89,000; Full time

Benefits offered by this job

Superannuation

Job summary

Public Roles is seeking an Internal Review Officer in Perth, WA to review decisions on participant access, eligibility, and funded supports. You will analyse information, interpret legislation, and provide evidence-based recommendations while meeting tight timeframes.

The role requires strong analytical skills, attention to detail, and clear written communication. A civil service mindset and culturally responsive approach will be valued in a fast-paced environment.

Qualifications

• Experience interpreting and applying legislation, policy, procedures, or regulatory frameworks.
• Ability to analyse information and evidence to develop logical, balanced, defensible recommendations.
• Strong attention to detail and decision-making based on available information.
• Excellent written communication skills including reports, findings, recommendations, or assessments.
• Strong stakeholder engagement and ability to communicate complex information clearly.

Responsibilities

• Undertake internal reviews by gathering, assessing, and analysing information and evidence.
• Apply relevant legislation, policy, guidelines, and procedures to support fair recommendations.
• Prepare clear, objective review findings and recommendations.
• Communicate review outcomes, review rights, and appeal pathways professionally.
• Engage with participants, representatives, and stakeholders to obtain information for informed decisions.
• Manage a caseload of review matters within timeframes.
• Maintain accurate records and documentation for compliant review processes.
• Apply person-centred, trauma-informed, culturally responsive approaches.

Skills

Analytical skills

Attention to detail

Written communication

Stakeholder engagement

Time management

Education

Law degree

Public Administration

Social Work

Disability Studies

Tools

CRM systems

Job description

Public Roles is seeking an Internal Review Officer in Perth, WA to review decisions on participant access, eligibility, and funded supports. You will analyse information, interpret legislation, and provide evidence-based recommendations while meeting tight timeframes.

The role requires strong analytical skills, attention to detail, and clear written communication. A civil service mindset and culturally responsive approach will be valued in a fast-paced environment.