Intake Admin & Support Specialist

Services; Brisbane; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900

Pet friendly offices

Induction process

In-house training

Supportive team culture

Descripción de la vacante

The Centre for Women & Co. is seeking an organised Intake Administration Support Worker to join our collaborative Intake Team. The role focuses on high-quality administrative support for referrals, intake processes and records, with responsibilities across crisis accommodation referrals and transport arrangements.

A fixed-term contract operates until 30 June 2030, with salary packaging and a supportive team environment. Experience in DFV and trauma-informed practice is valued.

Formación

• Relevant tertiary qualifications or current study in human services, social work, psychology or related discipline.
• Qualifications in business administration or domestic and family violence highly regarded.
• Proficiency with databases and Microsoft Office 365; ability to manage referrals and maintain confidential records.

Responsabilidades

• Provide administrative support to the Intake Team and Intake Team Leader.
• Coordinate client referrals and intake processes, appointments and record-keeping.
• Support crisis accommodation referrals, refuge referrals, client assessments and transport arrangements.

Conocimientos

Communication skills

Organisation skills

Time management

Referral management

Record keeping

Educación

Tertiary qualifications in human services or related field

Business administration or DFV related qualifications

Herramientas

Databases

Microsoft Office 365

Descripción del empleo

The Centre for Women & Co. is seeking an organised Intake Administration Support Worker to join our collaborative Intake Team. The role focuses on high-quality administrative support for referrals, intake processes and records, with responsibilities across crisis accommodation referrals and transport arrangements.

A fixed-term contract operates until 30 June 2030, with salary packaging and a supportive team environment. Experience in DFV and trauma-informed practice is valued.