Insurance Repairs Supervisor / Repair Coordinator – desktop Based

AllFix Building Services; Maroochydore; Hybrid; AUD 83,000 - 103,000; Full time

Benefits offered by this job

Office & home based

Competitive pay $60–75/hr

Full training

Company vehicle

Long-term role with growth

Job summary

AllFix Building Services in Maroochydore is looking for a hands-on professional to run your own portfolio of insurance repair jobs from our office, from strip-out to handover. It's a desk role, but you will need a builder's head; there is opportunity to work from home.

We've set it up so you can focus on running jobs: inspections are done by our inspector, pricing and quoting are done in-house, and a coordinator handles bookings and owner confirmations, while admin and accounts support

Qualifications

• Trade or site background in carpentry, plastering, building or supervision.
• Construction knowledge essential and ability to read a scope.
• Insurance repair experience is a big plus but not required; we'll train you in the insurance side and our systems.
• Confident on the phone with trades, builders and homeowners.
• Organised, comfortable with software and computer savvy.
• Ability to handle a high-volume workload, numerous calls and multitask.
• Understand budgeting and timeframes.
• Impeccable attention to detail and problem-solving abilities.

Responsibilities

• Plan the program on each job: sequencing trades, timelines and prerequisites.
• Coordinate with admin to order materials and prep required items ahead of start.
• Forward plan for upcoming jobs beyond the current production.
• Issue trade work orders and resolve site problems over the phone.
• Check trades daily for timing, accuracy and issues.
• Review completion photos before next trade and handover.
• Keep insurance supervisors up to date regularly.
• Identify, report and manage variations and approvals.
• Follow up on variations to maintain workflow.
• Keep job details up to date in the project software.
• Ensure SWMS are in place for high-risk work and stop work if unsafe.

Skills

Trade background

Construction knowledge

Read scope

Phone communication

Software savvy

Tools

Project software

Job description

AllFix Building Services – Maroochydore QLD

AllFix Building Services has been a licensed Sunshine Coast builder since 2009. We do insurance repairs for many of Queensland's major insurance builders, from carpentry, plaster and paint through to full bathrooms, with our own crews and trusted subcontractors.

About us

AllFix Building Services has been a licensed Sunshine Coast builder since 2009. We do insurance repairs for many of Queensland's major insurance builders, from carpentry, plaster and paint through to full bathrooms, with our own crews and trusted subcontractors.

The role

You’ll run your own portfolio of insurance repair jobs from our Maroochydore office, from strip-out to handover. It's a desk role, but it needs a builder's head. There is opportunity to work from home with this role.

When a crew rings with issues on site like wet framing, scope issues or an unhappy owner, you will have solutions to these situations.

We've set it up so you can focus on running jobs:

• Inspections are done by our inspector
• Pricing and quoting are done in-house
• A coordinator handles bookings and owner confirmations
• Admin handles materials, deliveries and skips
• Accounts handles invoicing

What you'll do

• Plan the program on each job: which trade goes in next, when, and what they need before they start
• Work with our admin team to order materials, and source prouduct's required for the jobs in advance so they are ready for when the job starts.
• Forward plan and think for not only the jobs currently in production, the jobs that area due to commence.
• Issue the trades Work Orders and sort site problems over the phone
• Check on the trades daily for timing, accuracy and unforeseen issues.
• Check completion photos before the next trade goes in and before handover and ensure the trades have carried out the works accurately.
• Keep Insurance builder supervisors up to date regularly
• Identify, report and manage variations and approvals
• Regularly follow up on variations submitted to keep on top of work flows.
• Keep the job up to date in our project software
• Make sure SWMS are in place for high-risk work, and stop work if it's unsafe

About you

• Trade or site background (carpenter, plasterer, builder or site supervisor).
• Construction knowledge is essential
• You know trade sequencing and can read a scope and spot what's missing
• Insurance repair experience is a big plus but not required. We'll train you in the insurance side and our systems
• Confident on the phone with trades, builders and homeowners
• Organised, comfortable with software and computer savvy
• Ability to handle a high-volume workload, numerous calls and be able to multi-task
• Will understand the importance of working within budgets and time frames.
• Impeccable attention to detail and problem-solving abilities
• A forward-thinking mindset with the ability to adapt in a fast-paced environment

What we offer

• Off the tools for good, Monday to Friday, office & home based
• $60–75/hr + super, depending on experience
• Full training on our systems and how we run jobs
• Vehicle available if required to go to site
• A long-term role with room to grow as the business does
• Applicants must have full, ongoing Australian work rights.

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