Insurance Administration Specialist (9-Month Contract)

MAYDAY Recruitment Group; Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

MAYDAY Recruitment Group is partnering with a well-established financial services organisation to recruit an Administration Consultant to join its Life Administration team in Sydney on a 9 month fixed term contract.

You will manage the administration of new business applications, coordinate information between internal teams and external parties, and support underwriters and sales agents to ensure a smooth customer experience.

Qualifications

• Experience in administration or customer service within financial services preferred.
• Interest in life insurance or financial services.
• Good written and verbal communication.
• Strong organizational skills and ability to manage multiple deadlines.
• Attention to detail and commitment to quality.
• Proficient with Microsoft Office and capable of learning new systems.
• Collaborative mindset and willingness to learn.

Responsibilities

• Manage the administration and processing of new business applications throughout the proposal and underwriting stages.
• Liaise with underwriters and direct sales agents to support the timely progression of applications.
• Respond to internal and customer enquiries via telephone and written correspondence.
• Follow up with external parties, including medical professionals and other service providers, to obtain outstanding information.
• Ensure service standards, quality objectives and established procedures are consistently met.
• Maintain accurate records and complete general administration, filing and ad hoc tasks as required.
• Build strong working relationships with internal stakeholders and external partners.
• Support reception duties and broader team activities when needed.

Skills

Administration

Customer service

Tools

Microsoft Office

Job description

MAYDAY Recruitment Group is partnering with a well-established financial services organisation to recruit an Administration Consultant to join its Life Administration team in Sydney on a 9 month fixed term contract.

You will manage the administration of new business applications, coordinate information between internal teams and external parties, and support underwriters and sales agents to ensure a smooth customer experience.