Insurance Administration Specialist - Data-Driven & Client-Focused

Randstad; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Randstad is seeking an organized Insurance Administrator in Sydney (Norwest area) to manage day-to-day policy administration, process client documentation, and maintain accurate records. You will support brokers and underwriters, ensuring compliance and excellent service.

The role emphasizes data management, precise documentation, and proactive communication with clients and stakeholders in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's preferred.
• 2+ years of administrative experience, preferably in an insurance environment.
• Proficiency in MS Office and familiarity with CRM or policy management systems.
• Attention to detail and accuracy in data entry and document review.
• Strong written and verbal communication with a professional demeanor.
• Ability to prioritize tasks, manage high volumes, and meet deadlines.

Responsibilities

• Process new policy applications, renewals, endorsements, and cancellations in compliance with standards.
• Issue COIs, cover notes, and policy documents accurately and timely.
• Review applications and policy documents to verify accuracy and resolve discrepancies.
• Serve as a primary contact for routine inquiries from clients, brokers, and underwriters.
• Assist with billing tasks including invoicing, premium reconciliation, and payment tracking.

Skills

MS Office

CRM / policy systems

Data entry accuracy

Written and verbal communication

Organization

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Policy management systems

Job description

Randstad is seeking an organized Insurance Administrator in Sydney (Norwest area) to manage day-to-day policy administration, process client documentation, and maintain accurate records. You will support brokers and underwriters, ensuring compliance and excellent service.

The role emphasizes data management, precise documentation, and proactive communication with clients and stakeholders in a fast-paced environment.