Instructional Designer for Community Services

Content Creators; City of Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work

Leadership development

Quarterly events

Wellbeing program

Fitness Passport

Salary packaging

Additional leave

Modern tools

Collaborative culture

Job summary

atWork Australia is seeking an experienced Instructional Designer to craft learning programs for frontline employment services on a 6-month project in Melbourne, AU. This role focuses on design, content development, and collaboration with SMEs to build capability across the business.

You will design across modalities, manage multiple projects, and support LMS activities, delivering engaging training for diverse Australian teams while aligning with organisational goals and compliance requirements.

Qualifications

• Significant instructional design experience across learning modalities.
• Commercially minded; align learning solutions to business needs.
• Proven ability to deliver on commitments and manage multiple projects.
• Strong stakeholder management and ability to influence outcomes.
• Analytical mindset using data and insights to close capability gaps.
• Organised, proactive, and able to meet deadlines.
• Engaging facilitator for virtual and in-person sessions.

Responsibilities

• Design and develop engaging learning programs across multiple modalities.
• Partner with SMEs and leaders to translate complex information into practical learning.
• Research external learning programs and providers to meet needs.
• Manage multiple learning projects delivering outcomes on time and scope.
• Monitor learning effectiveness and feedback to improve outcomes.
• Support LMS administration ensuring compliance and mandatory training.
• Facilitate training programs for diverse audiences across Australia.

Skills

Instructional design

Project management

Stakeholder management

Facilitation

Learning modalities

Tools

LMS platforms

Content tools

Job description

atWork Australia is seeking an experienced Instructional Designer to craft learning programs for frontline employment services on a 6-month project in Melbourne, AU. This role focuses on design, content development, and collaboration with SMEs to build capability across the business.

You will design across modalities, manage multiple projects, and support LMS activities, delivering engaging training for diverse Australian teams while aligning with organisational goals and compliance requirements.