Instructional Designer — Community Services Learning

atWork Australia; City of Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Leadership development

Social events

Wellbeing program

Fitness passport

Salary packaging

Tools & tech

Great culture

Job summary

atWork Australia is seeking an experienced instructional design professional for a 6‑month project focused on creating Community Services based learning programs for our frontline employment services teams. This role focuses on designing learning solutions, developing engaging content, and collaborating with internal and external subject matter experts to build capability.

You will design across multiple modalities, partner with leaders to translate complex information into practical training,

Qualifications

• Significant instructional design experience across all learning modalities.
• Commercially minded, designing learning solutions aligned to business needs.
• Strong project and stakeholder management with ability to influence outcomes.
• Analytical and solutions-focused, using data to identify capability gaps and learning opportunities.
• Organised and proactive, managing competing priorities and delivering to deadlines.
• Engaging facilitator for virtual and face-to-face learning.

Responsibilities

• Design and develop engaging learning programs across multiple learning modalities.
• Partner with subject matter experts and leaders to translate complex information into practical learning solutions.
• Research and source external learning programs and providers to meet learning needs.
• Manage multiple learning projects, delivering outcomes on time and within scope.
• Monitor learning effectiveness, completion rates and feedback to improve outcomes.
• Support LMS administration, ensuring compliance and mandatory training requirements are met.
• Facilitate engaging training programs for diverse audiences across Australia.

Skills

Instructional design

Commercial awareness

Project management

Stakeholder management

Analytics

Organisation

Facilitation

LMS administration

Tools

LMS

Job description

atWork Australia is seeking an experienced instructional design professional for a 6‑month project focused on creating Community Services based learning programs for our frontline employment services teams. This role focuses on designing learning solutions, developing engaging content, and collaborating with internal and external subject matter experts to build capability.

You will design across multiple modalities, partner with leaders to translate complex information into practical training,